Contributor I

Question

Why Sonos update stops playing after 1 song

Forum|Forum|2 years ago
May 18, 2024
37 replies
10945 views

Since the app update, I can only get Sonos to play one song at a time.

Example: head to my tracks in my collection on tidal, select a track, it plays the song and then stops. It used to carry on playing through the list.

Example 2: Search for a song or an artist, find a playlist, head to that playlist, select a song to start from and it plays the song but no more after.

It used to just carry on playing.

Even when you go to artist radio or song radio from another area, The same thing happens.

How do I fix this?

Thanks

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P

Pieter_10

Lyricist II

Hi, I’m experiencing the same behaviour with Deezer…

same happens when searching for an artist and selecting Top tracks

also search on Deezer often doesn’t show all results ( entire albums not shown while going through a specific song can get you to the full album)

J

jamesatack

Lyricist I

Have same problem on Soundcloud. Any solutions?

C

CaseSanders

Lyricist I

I haven't seen any solutions or updates. My app is overall terrible. One song at a time or refuses to play any playlist. I use mostly Amazon music.

D

DrCHC

Lyricist I

I am having the same problem: from an artist Top Tracks it will play only one track, and not continue to the next.

However; if playing a Genre Playlist, then it will play the next track automatically and so on.

This appears to be a software issue with the latest update, and is a significant problem as a Streaming service should “Stream” the next track automatically! Why hasn’t Sonos corrected this?

M

marazas

Lyricist II

Same, I’ve tried everything. Junk

J

Jojan

Lyricist I

Same issue, started 10 days ago we had our Internet provider reboot everything and our system is fine. Let me know if anyone finds a solution for this. Thanks.

M

marazas

Lyricist II

The only thing that I have found that works is using Sonos as the voice assistance. It’s obviously a Alexa/ Sonos issue. Super shady on Sonos’s part!

M

marazas

Lyricist II

Oh yeah, I am really trying hard not to throw all of it in the trash. I’ve spent countless hours screwing with it. It is definitely their app and they know it. 60 min wait for tech support. When the mighty fall! Speakers keep disconnecting and I have to unplug them to reset. Ps , the app is junk. Keep it simple stupid!

S

Stagging Validation LAB

Lyricist I

Same problem here

Steps Tried

-Factory Recovery -same issue

-Delete Application and redownloaded -same issue

Note:

I also lost a lot control on my automation system after troubleshooting it appears to be related to the latest updates

S

Stagging Validation LAB

Lyricist I

Same problem here

Steps Tried

-Factory Recovery -same issue

-Delete Application and redownloaded -same issue

Note:

I also lost control on several automation systems - after troubleshooting it appears to be related to the latest updates

I have serval clients that have reported a similar issue. This is unfortunate since I have installed Sonos for several years and highly recommend them to my clients. A few weeks is easy to explain to clients, but several months with this issue has forced us to move to other recommended products. But it appears ripping Sonos out is our best and only solution at this point.

Moderator Note: Removed duplicate post.

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