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Iambash
Contributor I
May 10, 2024 2:42 PM UTC

Why is the new Sonos App crap?

How does the app keep getting worse and worse over time. It's too bad, I've had some of my Sonos speakers for around 10 years now. Even on a brand new phone the current app is not user friendly, missing functionality that it used to have. And removed the playlists I had. So disappointing given how great the whole experience used to be. The new update is much worse, missing basic functionality now,  So irritated. 

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    eliminatorDenmark
    eliminatorDenmark
    Trending Lyricist I
    Jul 26, 2024 5:16 PM UTC

    Went out to my garage on the weekend and listened to my old Play 5 on the old S1 app.

    What a pleasure it was - no problems or lag whatsoever and the queue works beautifully.

    Sonos as it was intended. Bliss!

     

     

    Does this App works with S2. Or is it possible to find a third party App that works ?

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    Rhonny
    Prodigy III
    Jul 26, 2024 5:48 PM UTC

    Went out to my garage on the weekend and listened to my old Play 5 on the old S1 app.

    What a pleasure it was - no problems or lag whatsoever and the queue works beautifully.

    Sonos as it was intended. Bliss!

     

     

    Does this App works with S2. Or is it possible to find a third party App that works ?

    Sonophone and Sonopad are the most frequently recommended on here. 

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      DaveOzric
      Avid Contributor I
      Jul 27, 2024 1:17 PM UTC

      Why? Why would you release such a terrible update? I cannot put into words how much this sucks. This is making me regret the thousands of dollars I spent on your products. What the hell were you thinking?

      Fix this or just roll back to the old version. Terrible, awful, confusing, discombobulated nightmare.

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        eliminatorDenmark
        eliminatorDenmark
        Trending Lyricist I
        Jul 27, 2024 4:40 PM UTC

        Why? Why would you release such a terrible update? I cannot put into words how much this sucks. This is making me regret the thousands of dollars I spent on your products. What the hell were you thinking?

        Fix this or just roll back to the old version. Terrible, awful, confusing, discombobulated nightmare.

        You`re totally right ! ! …….. I have been using Sonos for approx. 12-14 years now. The controller is now below zero. …….. 👎👎👎…….So sad.

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          Grealis
          Lyricist II
          Jul 28, 2024 9:57 AM UTC

          Can't agree more with this thread. New app is completely awful. My sonos system worked pretty well before, now it's just an embarrassment when I have guests. I've been really quick to praise and recommend sonos before but this has completely lost my trust on the whole thing.

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            RTRY
            Contributor I
            Jul 28, 2024 3:28 PM UTC

            Why is the Sonos app so terrible?  I have 15 speakers around our house not used because the app is so horrible and unreliable.   I’ll never buy another speaker from Sonos all because the app is so useless 

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              Rhonny
              Prodigy III
              Jul 28, 2024 4:14 PM UTC

              Why is the Sonos app so terrible?  I have 15 speakers around our house not used because the app is so horrible and unreliable.   I’ll never buy another speaker from Sonos all because the app is so useless 

              What’s wrong?

              So many people register to moan, and only 10% ask for help with any issues… I’m also looking at you @Grealis.

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              Grealis
              Lyricist II
              Jul 28, 2024 9:30 PM UTC

              Why is the Sonos app so terrible?  I have 15 speakers around our house not used because the app is so horrible and unreliable.   I’ll never buy another speaker from Sonos all because the app is so useless 

              What’s wrong?

              So many people register to moan, and only 10% ask for help with any issues… I’m also looking at you @Grealis.

              Turn it up, or down, or on, or off. The f@@### thing doesn't do anything. Two minutes later it'll do something random. I'll moan mate. Because it used to work. Now it doesn't do. I'm an IT guy. This new app update is diatribe.

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              Grealis
              Lyricist II
              Jul 28, 2024 9:31 PM UTC

              Why is the Sonos app so terrible?  I have 15 speakers around our house not used because the app is so horrible and unreliable.   I’ll never buy another speaker from Sonos all because the app is so useless 

              What’s wrong?

              So many people register to moan, and only 10% ask for help with any issues… I’m also looking at you @Grealis.

              Im looking at you rhonny for something useful pal

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              Grealis
              Lyricist II
              Jul 28, 2024 9:39 PM UTC

              Why is the Sonos app so terrible?  I have 15 speakers around our house not used because the app is so horrible and unreliable.   I’ll never buy another speaker from Sonos all because the app is so useless 

              What’s wrong?

              So many people register to moan, and only 10% ask for help with any issues… I’m also looking at you @Grealis.

              Just managed to turn it off. Took 15mins. Was going outside with baseball bat. It's poor Rhonny, this stuff was great before. Now it is hassle.

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