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Contributor I
May 10, 2024

Why is the new Sonos App crap?

  • May 10, 2024
  • 268 replies
  • 26148 views

How does the app keep getting worse and worse over time. It's too bad, I've had some of my Sonos speakers for around 10 years now. Even on a brand new phone the current app is not user friendly, missing functionality that it used to have. And removed the playlists I had. So disappointing given how great the whole experience used to be. The new update is much worse, missing basic functionality now,  So irritated. 

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268 replies

Lyricist I
July 10, 2024

I cannot wait for some of Sonos' patents to end so others can compete in the market. I will be the first to jump ship. I'll burn the speakers as it would be unethical to sell this garbage to another poor soul. 

Lyricist I
July 10, 2024

So I’ve just submitted this to them “hasn't addressed any of the more irritating issues, you're gilding the lily but its not a lily, its a rotting weed.”

 

Well . . . good for you (I think). 🤔

You can’t polish a turd.

Ken_Griffiths
July 10, 2024

So I’ve just submitted this to them “hasn't addressed any of the more irritating issues, you're gilding the lily but its not a lily, its a rotting weed.”

 

Well . . . good for you (I think). 🤔

You can’t polish a turd.

And yet….

 

Prodigy II
July 10, 2024

I agree its absolute crap. Often the app is minutes behind whats actually playing, takes ages to connect or recognise system components. the volume control seems to be ignored. when you shuttle your tracks in Amazon it always starts at the same track, it does not shuttle. I wish Amazon would write an app to connect to Sonos products. Their hardware is great but their software just poor, poor, poor and poor. I created and ran an IT company for 16 yrs and was for 18 yrs the head honcho for GP computing in the NHS. I recognise crappy interfaces when I see one.

Paul Cundy

Try sonophone/sonopad  £2.99 if you are Ios user

Bumper
July 10, 2024

So I’ve just submitted this to them “hasn't addressed any of the more irritating issues, you're gilding the lily but its not a lily, its a rotting weed.”

 

Well . . . good for you (I think). 🤔

You can’t polish a turd.

And yet….

 



Admitting the app is a giant turd, even if polished is a big step for you. 

Bumper
July 10, 2024

I agree its absolute crap. Often the app is minutes behind whats actually playing, takes ages to connect or recognise system components. the volume control seems to be ignored. when you shuttle your tracks in Amazon it always starts at the same track, it does not shuttle. I wish Amazon would write an app to connect to Sonos products. Their hardware is great but their software just poor, poor, poor and poor. I created and ran an IT company for 16 yrs and was for 18 yrs the head honcho for GP computing in the NHS. I recognise crappy interfaces when I see one.

Paul Cundy

Try sonophone/sonopad  £2.99 if you are Ios user

Or 16.1 on Android. Using something other than the new app may make your system usable again 

Prodigy II
July 10, 2024

I agree its absolute crap. Often the app is minutes behind whats actually playing, takes ages to connect or recognise system components. the volume control seems to be ignored. when you shuttle your tracks in Amazon it always starts at the same track, it does not shuttle. I wish Amazon would write an app to connect to Sonos products. Their hardware is great but their software just poor, poor, poor and poor. I created and ran an IT company for 16 yrs and was for 18 yrs the head honcho for GP computing in the NHS. I recognise crappy interfaces when I see one.

Paul Cundy

Try sonophone/sonopad  £2.99 if you are Ios user

Or 16.1 on Android. Using something other than the new app may make your system usable again 

 

Ken_Griffiths
July 10, 2024

So I’ve just submitted this to them “hasn't addressed any of the more irritating issues, you're gilding the lily but its not a lily, its a rotting weed.”

 

Well . . . good for you (I think). 🤔

You can’t polish a turd.

And yet….

 

Admitting the app is a giant turd, even if polished is a big step for you. 

Once again you have misread the post and put your own slant on things that simply aren’t there. You do that a lot, I notice. Perhaps lookup ‘diagnosing misconceptions’ online and see if it may provide you with some answers to your issue.

Bumper
July 10, 2024

I never do that Ken. Lighten TF up. 

Ken_Griffiths
July 10, 2024

I never do that Ken. Lighten TF up. 

Oooh, a bite… !! - the App is just a speaker controller.  Calm down, I don’t think I’m the one who needs to lighten up around here @Bumper, particularly as it works if everything is setup correctly on a stable network subnet.