Why is the new Sonos App crap?

Agreed it's really a terrible update. Android and Apple house here. Can no longer see the numeric volume. Cannot removing upcoming songs from the queue. More difficult to look at all the speakers and what they are playing. Harder to scroll to see the different music providers.

It's like they are trying to make it harder to use the app. We are considering getting speakers from a different company, we are just so tired of the bad app updates.

Sonos, you need to spend more on the software people use for your speakers, or lose consumers. 

Can I get the old app back as the new one is almost unusable?

Been waiting on hold for an hour when I was quoted a 20 minute wait. I have a dozen speakers that are completely unusable due to the update as the system became unrecognized and now I’m stuck in a “update, sign in as owner, your not the owner” loop. 
 

very frustrating. 

Shocking.  The latest update has rendered a houseful of speaker completely useless.  I tell everyone I know not to buy anything from this company.  The app itself - which used to at least make some sense - has been redesigned in a way that makes everything harder: searching, volume control, reaching playlists, ALL of it.  But that’s irrelevant… Because it can’t connect with the system, so I can’t play music anyway.  And god help me if I do successfully start a song, I’d better commit…  Because I won’t be able to turn the music off!

The old app was a bit crap but the ‘updated’ app is even crapper 🚽 

Crashes all the time

Alarm feature gone (one of the reasons I got Sonos speakers in the first place!)

Really cluttered interface 

I have to search for my system ever time I open the app (which is every day) 

The only improvement is that the app icon looks better in black than the diarrhoea colour it used to be.

Sonos, please try again. Please. But keep the app icon black. 

I just Wonder Who decide to fuck up all users.

This update is monumentally awful. What the hell were Sonos thinking. Just opening the App induces stress, it’s near unusable & almost impossible to navigate. Sonos have near bricked my entire home sound system. Surely by providing an App that is the main gateway to interacting with the Speakers they sell, they are solely responsible to making so many people’s audio equipment defunct. Is there any way to revert back to the old App using iOS 

Really dont know who is charge of the software team. But heads need to roll... Software is crap unresponsive, slow as hell. Not finding my equipment. How can you deliver this software in production without proper testing... Or is it cost saving on the testing team... and shifted to the end users to have this experience?

The old software was stable(but clunky old feeling) but this masterpiece they have developed may return to hell and stay there.

Can't update my music library on the new app. 

Completely unusable.  I am avoiding rude words on a public forum but I would like to meet a Sonos employee.