Contributor I

why is the app so bad these days ?

Forum|Forum|2 years ago
March 8, 2024
16 replies
1159 views

I’ve had Sonos in my house since around 2015 and I’ve noticed the app has, in the last few years, become less and less reliable. It’s gotten to the point where if I want to listen to music I have to tickle the app (by accessing it then shutting it down a few times) around 20-30 mins before it will actually find my system. I can be standing a metre from my router and one of the speakers and it still can’t find it. I give up trying, come back in half an hour or so and it’s finally managed to find it.

So essentially it takes 20+ mins for the app to turn on. It was never like this until a few years ago. What’s changed ?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

Stanley_4

Grand Maestro

Quickben, selling sounds like a better idea for you than trying to figure out the issue and fix it.

For folks interested in fixing issues the WiFi portion of the Support FAQ has some good information. Once you have done the basics and are still seeing issues a diagnostic and call to support to have your hidden internal data looked at is usually in order.

https://support.sonos.com/en-us/article/improve-your-sonos-products-wifi-connection

T

Tribblefrom502

Lyricist I

This new App is So bad!! I have over 20 Sonos speakers and now when i select TV as a source volume will work for 3 secs and cut off. I have been messing with this for over an hour. Why do they make changes without testing. Yes my WiFi is fine. Music works but no TV sounds will play. Wish i never updated to the new version. Anyone have any advice

Q

QuickbenAuthor

Contributor I

This new App is So bad!! I have over 20 Sonos speakers and now when i select TV as a source volume will work for 3 secs and cut off. I have been messing with this for over an hour. Why do they make changes without testing. Yes my WiFi is fine. Music works but no TV sounds will play. Wish i never updated to the new version. Anyone have any advice

Ooh, don’t be coming in here saying anything bad about Sonos. They’re already sharpening the pitchforks. Software updates are a privilege not right, you know.

And they’re perfect. Absolutely faultless. Must be your WiFi, or something. Have you submitted diagnostics ?

P

phildirt3

Enthusiast I

This is so bad that speakers have to be reconnected constantly. Cant add a roam sl. Boost doesn’t show on my system speakers drop off for no reason. Some speakers play out of sink. The new update is totally *

*Moderator Note: Modified in accordance with the Community Code of Conduct.*