Skip to main content
Contributor I
May 27, 2023
Answered

Why does Sonos work so badly?

** this app does NOT WORK. DO NOT BUY THEIR PRODUCTS. 

 

I SPEND MORE TIME TRYING TO GET THE SLOW MOTION APP TO WORK THAN LISTENING TO MUSIC

 

ABSOLUTE GARBAGE!

Moderator Note: Text and title modified to meet community standards

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Corry P
Corry PAnswer
Sonos Staff
June 1, 2023

Hi @Wallamina 

Welcome to the Sonos Community!

I’m sorry to hear of the issues you’ve been having, but it sounds like the issue is with your network rather than with your Sonos system. Sonos uses your network in a way that other devices do not, and can therefore highlight network configuration issues that other devices do not. Unfortunately, you have no speakers registered to the account that you are using to post here so I cannot check the cloud-connection status of your system to confirm.

I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

4 replies

Senior Virtuoso
May 27, 2023

All those products you claim to own in your profile, including products that were discontinued many years ago and some released only a few weeks ago. You kept buying products, running S1 and S2 systems. And you’ve never posted on here to ask for assistance.  

Most unlikely, in my opinion. 

controlav
Lead Maestro
May 27, 2023

This is your very first post, so you have clearly put in zero prior effort to resolve whatever your problem is. Go away.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
buzz
Grand Maestro
May 27, 2023

A few minutes after the post appeared I checked the product list. The list was much shorter at that time. As I recall it was a simple S2 surround system.

Corry P
Corry PAnswer
Sonos Staff
June 1, 2023

Hi @Wallamina 

Welcome to the Sonos Community!

I’m sorry to hear of the issues you’ve been having, but it sounds like the issue is with your network rather than with your Sonos system. Sonos uses your network in a way that other devices do not, and can therefore highlight network configuration issues that other devices do not. Unfortunately, you have no speakers registered to the account that you are using to post here so I cannot check the cloud-connection status of your system to confirm.

I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein