why does Sonos not Work?

Per your profile you have owned Sonos since 2017 and stated then that Sonos doesn’t work. Now seven (7) years later you have a complaint 🤔. 

Yes I have a complaint. Sonos worked up until March. Not smoothly but it worked . Now it is totally unreliable.  

The Service I have had from the Sonos team has been polite but nothing suggested has worked to rectify the problems.  

It’s fine to be a fan, AjTrek1, but don’t be disingenous and pretend that the Sonos app isn’t a disaster. 

Yes, Ferguson, Sonos is a dumpster fire.  They know it, we know it. Most people seem to get some kind of temporary solutions when using Sonos’ Tech Support, give that a try.

Moderator Note: Modified in accordance with the Community Code of Conduct.

Sorry to say I've been there often with no success. The fixes were things I've done so many times. The people were polite but ineffective. I bit the bullet yesterday and scrapped Sonos. I'm purchasing a new system. Not Sonos.

Yes, 7 months is an awfully long time to fix an application, but I trust that a 1.5B company will eventually get there.  It may take a few more months, but I’d wait it out rather than toss hundreds or thousands of £ down the chute. 

I did do a 180 on my opinion, and gone from fan-boy to absolute detractor, and there’s little that Sonos can do now to change my mind. If anything, I’m recommending anyone to stay away from Sonos; unfortunately I’m pretty invested in their hardware, and not willing to write it off just yet.