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World-Class Superstar
May 8, 2024 5:40 AM UTC
Question

Where is the Mute button - New Sonos App?

I can't seem to find the Mute button, in either the new app or in the web app. Can anyone guide me in the right direction?

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46 replies

Enthusiast I
Jun 3, 2024 7:30 PM UTC

Agreed, the inability to mute certain rooms from the app is central to the entire point of having Sonos, well at least one of them. Ridiculous and how could it possibly be taking this long to fix?

Plus the App latency is absurd, it takes over a minute to find what is already playing when I start playing something from my PC.

 

This is awful and patience is running thin

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Prominent Collaborator I
Jun 3, 2024 8:15 PM UTC

You have to be kidding?  No mute? Who are these people who came up with this?  Did they grow up with no audio of any sort?  Basic, people - basic!

 

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Enthusiast II
Jun 3, 2024 8:22 PM UTC

As a workaround for no mute, I would just ungroup the room/speaker that I want to mute, but that doesn’t work either.  Deselect a speaker, hit apply and it nothing changes or a different speaker starts playing, or a different speaker starts playing a different playlist, or I get an error message about nothing playing when there is, etc etc. 

Meh.

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Enthusiast I
Jun 3, 2024 9:17 PM UTC

It’s a complete joke. The original app from 2012 - at least that’s when I first got Sonos -  worked better than this total POS “upgrade”

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Lyricist I
Jun 5, 2024 9:02 AM UTC

It’s back now.

80.02.05 (Android)
80.02.04 (iOS)

  • Added support for the all new Sonos Ace headphones
  • Added sleep timer settings
  • Added “play next” and “add to end of queue”
  • Improved Home Feed scrolling
  • Improved setup reliability
  • Added WiFi configuration for products with BLE
  • Improved battery consumption for Bluetooth discovery
  • Improved ability to update older firmware systems
  • Further improved navigation for visually-impaired customers
  • Added VoiceOver support to read toast message automatically on iOS
  • Introduced mute button on iOS
  • Improved local library connectivity
  • Improved Trueplay setup on iOS
  • Added distance settings for surrounds
  • Added line-out settings for Sonos Port
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Trending Lyricist I
Jun 5, 2024 9:20 AM UTC

Whilst it is there, unless I’m missing it completely, it only mutes the whole flipping group!!!!

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https https://www.mixcloud.com/rob-porteous2/ 1 Beam, 2 Play 5’s, 6 Play 1’s, 1 Amp and 3 Play 3’s!
Prodigy III
Jun 5, 2024 6:02 PM UTC

It’s back now.

It is not on Android 😥

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Enthusiast I
Jun 5, 2024 6:37 PM UTC

There is no mute button on IOS, and tot the extent there is something that looks like it, it doesn’t do anything. And by Mute you should be able to mute each room individually, not all or nothing. Like it was before.

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Prodigy III
Jun 5, 2024 6:52 PM UTC

There is no mute button on IOS, and tot the extent there is something that looks like it, it doesn’t do anything. And by Mute you should be able to mute each room individually, not all or nothing. Like it was before.


The speaker icon to the left of the volume line is mute. Tap it.

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Enthusiast I
Jun 5, 2024 7:00 PM UTC

There is no mute button on IOS, and tot the extent there is something that looks like it, it doesn’t do anything. And by Mute you should be able to mute each room individually, not all or nothing. Like it was before.


The speaker icon to the left of the volume line is mute. Tap it.

It doesn’t do anything, that’s been my point.

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