World-Class Superstar

Question

Where is the Mute button - New Sonos App?

Forum|Forum|2 years ago
May 8, 2024
46 replies
5495 views

I can't seem to find the Mute button, in either the new app or in the web app. Can anyone guide me in the right direction?

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J

JBHallinMN

Contributor I

Same for me.

You used to be able to mute by pressing the left speaker in the volume control but not any more.

Is the only way to mute now to turn the volume all the way down?

T

Tim_15

Lyricist I

No Mute button. How is this an improvement?

C

ChrisMusic

Lyricist I

Yes, where is the speaker mute button on the new app? This seems like an insane oversight! I constantly mute and unmute speakers. It’s much easier than connecting and disconnecting speakers.

P

Porto

Lyricist I

Where oh where art thou mute option??? Hmmm so I can’t mute ads anymore??? 🤔

W

William Hanigsberg

Lyricist III

Hover over the volume control at the lower right of the screen and the mute control appears. This is a good design but they need to tell us where to find it. It took me quite a while.

Bill

W

William Hanigsberg

Lyricist III

And now it doesn’t work! I guess we are in beta land.

Bill

M

mavis_chels

Contributor I

Come on Sonos. Get the mute button back ASAP.

J

JohnG666

Enthusiast II

I too need the mute button. How can something so basic be missing?

P

Parc Lafontaine

Lyricist II

Where’s the mute button?!? 😤 and so on …. as mentioned by ...

User_S_ono_s
Contributor I
1 reply

Sonos new app missing most features that were available in prior app version

You released a buggy new app version, removing crucial features and rendering it useless, even breaking my Sonos System. Despite promises of better ultimate listening experience, you're only planning to reintroduce these features later as if they're new and per your support staff this was actually planned to remove features and provide them back with later updates. This decision is inexcusable. Let me know when my Sonos system will work again because your new app is useless. How did you decide what features are important enough to bring back in the updates in your new Sonos app. Just curious which ones you think are important to your customers. I mean we pay for the products so maybe we should have had a voice.

G

Gladobe

Lyricist I

Bad bad update-no mute function?

That stinks. Please fix Sonos!!’

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