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Contributor I
May 8, 2024
Answered

Where is the music index now option and the new S2 app?

  • May 8, 2024
  • 68 replies
  • 3464 views

All of my digital music is stored on my western digital Nas Drive. The previous S1 and S2 apps allowed me to update my music index whenever I added or deleted music on my Nas Drive. I can’t find that option in the new app.  
 

I was also able to create shortcuts to the various music folders on my Nas Drive through the old app, but apparently the new version no longer supports that option. Why is that?

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Best answer by buzz

You can still update the Music Index using a desktop controller.

If you have a phone/pad controller that has not been updated, refrain from updating for the present.

68 replies

Contributor I
May 9, 2024

I updated to the ‘new’ Sonos version 80.00.04 app on my iPhone yesterday morning. Unfortunately I cannot see my speakers (tried to add my speakers but to no avail), my music library on iTunes is missing (I can still see the library on Plex) but obviously have no play facility, the alarm function which I used every morning has gone etc etc. All the music I own was transferred to NAS several years ago. Basically my Sonos system is ‘dead’ when I try to use the ´new’ app. Fortunately my wife didn’t update so I still have the functionality using her iPhone on the old app. Sonos please address the problems and restore the old features otherwise several thousand pounds of equipment will become redundant especially if the old app is also made obsolete.

Local Superstar
May 9, 2024

@ninjabob , it's good to keep that ROAM as-is so you will get settings etc. maintained if/when you go back to it.

Caver
Avid Contributor I
May 9, 2024

I tried downloading the S1 app this morning and reset my system, no dice.  I tried to get the S1 app to work by “setting up a new system” and the app can’t find my devices so it wants me to run around the house and reset all my speakers.  Sonos better get their act together, as bad as alternatives may be, (Apple or Amazon devices) they just work.

Lyricist III
May 9, 2024

The new SONOS controller update is horrible on every level. I lost access to my libraries, lost my boost, no ability to adjust sound (eq) from the volume tabs anymore, try to turn volume down and it shoots up to 80, I have mixed components that can only work with different releases of the app, can't delete superfluous widgets from home page, can't delete obsolete stations etc etc. 

It's really the Worst release I've ever experienced with ANY app!!    

IF IT AIN'T BROKE, DON'T FIX IT!! 

Mike_10Author
Contributor I
May 9, 2024

There is an article on the Verge website with the reply from Sonos. The claim is that all of the missing or broken functionality will be added back over time. So they are going to make us wait months before this might be sorted out.  
 

Definitely not the way to do business and treat your loyal customer base. They should have waited until sufficient testing was done to shake all this out. A very stupid move.  See the link below.
 

https://www.theverge.com/2024/5/9/24152675/sonos-new-app-bad-reviews-response-statement

Lyricist III
May 9, 2024

Android app. I wanted to re index my library too and spent ages looking for the option to do so. No album artwork showing, no way to search no way to quickly scroll through the list! What was the point of releasing it?

Trending Lyricist I
May 9, 2024

I just tried to add multiple albums/tracks to a music queue…

Can anyone explain how to do this ? This was completely 'intuitive' in previous version app! Adding/deleting a track, editing a queue,  replacing it? All gone?

Who makes this type of choices at Sonos? Patrick Spence?

This makes me SO MAD!

 

Trending Lyricist I
May 9, 2024

To get back to previous S2 app:

 

Uninstall current Sonos App.

Now go to website APKMirror.

Search for Sonos.

Download version 16.1

Install.

Back on the gorgeous old S2 app!

 

Lyricist III
May 10, 2024

To get back to previous S2 app:

 

Uninstall current Sonos App.

Now go to website APKMirror.

Search for Sonos.

Download version 16.1

Install.

Back on the gorgeous old S2 app!

 

Problem is that S2 isn’t compatible with all new gen speakers.

Trending Lyricist I
May 10, 2024

I have a five, 2 Sonos ones, 1 Amp, 1 connect Amp from the last gen. For this works totally fine. Firmware of components is 16.1.1

App version 16.1