Where is the music index now option and the new S2 app?

Thanks. I only updated my iPad to the latest app version, fearing that I might run into issues. My iPhone is the primary device that I used to control my various Sonos products. I won’t update that app until the Sonos engineers fix and / or add back the functionality that we currently don’t seem to have, including the ability to create and set alarms. 

Yes, this is a very retrograde step. There was no warning of this. I mainly listen to music from my NAS drive library & my android phone has auto updated to the new sonos app . I have lost all of my album art , can't scroll down the  library list quickly, can't search in this  library NOR UPDATE the  library from my phone. Fortunately I can still update my library using my PC at present , but worry if I'm forced to update the windows app. I was keen to see what the new headphones were like but wouldn't recommend purchasing.any new sonos products if this issue persists !

Van i go back to the previous version of the app?

I have my music library on a portable SSD.  The new update has made it impossible to use properly.  The library is essential frozen in a very poor state.  You cannot add or modify to it since indexing can only be done from the app (at least on my Mac Controller) and the new updated app does not have that functionality.  I am also going to need a new computer and then I cannot see how I can keep my music library.  One support guy said if you plug the SSD into the new computer tithe controller therein will recognise the music.  This does not sound plausible to me. Anyone have any ideas. Support seems embarrassed and doesn't really know.  They are getting a lot of flac when it should be the designers than those who signed off on it.  They should be forced to man the help lines and/or sacked  

All in all this release is a complete disaster.  It’s not just thjat it is a bad design (which it is) but they have teen away key functionality.   I use my music library most of the time and the have discarded such users in favour of streamers

I haven’t been able to update my music library from my desktop Mac for over a year now … the desktop controller simply hangs.  After attempting to fix the issue over many calls, (which usually simply meant rebooting all my speakers), the issue could not be fixed.  But wait … I could always update the index from my Android phone.  I was more or less whole.

With todays update I can lo longer update the index from my phone.  Luckily I have a Mac laptop from which update works. (Same network as my desktop).

When Sonos first came out I started buying units.  I’ve installed them in about three locations and have gone through the pain of the S2 updates.  … just a little history for my venting.

I can play Spotify on Sonos without the Sonos app.  However, my 50k+ loacl audio library which is why I first purchased Sonos, now is relatively useless on my phone!!!!!!  No searching or artwork!

I’ve drunk from the cool-aid I time too many.  This was supposed to be a great, long awaited, app update.  This is pre-beta at best with almost no functionality.  Half the controls I click on give errors.  Please make the last version of the S2 app prior to this alpha release available on the app stores.  I’ll be back where I was and not have to wait until June to get back to where I was … hopefully.  Customer Satisfaction!

No joke, at this point I’d love to go back to S1. I still have a connect and a 1st gen Play 5.  My Sonos ecosystem also has a Port and multiple Play1 versions.  I still have the screen controls for music playing on Sonos using the S1 app.  That went away in S2.  
 

so yep, reverting to S1 would work for me.  There is an option to do that in the last S2 but I don’t have confidence that it works as designed.  

I will leave Sonos behind over this. 

The Sonos music library option was NEVER reliable.  I have my music on an SSD connected directly to my router.  I have no issues managing the library from my MacBook but indexing never completes. I gave up. I was hoping the new app would fix the problem but instead Sonos made it worse.  As much as I’d like to, this is the reason I  won’t upgrade any of my components or purchase and additional speakers until it’s fixed.

I only have one speaker that requires S2 (a Roam that I can utilise as a Bluetooth Speaker) and as I only use Radio and a 35k track local library I reverted to S1 yesterday. It was like a breath of fresh air! 

Load up the S1 app and then reset one of your speakers to factory defaults (Google it) then downgrade that speaker using the option in S2. Once completed open the S1 app and add that into your new system. Do this systematically for each speaker and finally your Boost (if you have one) then uninstall S2. If at any time you have an issue with a speaker that will not downgrade or reset then connect that speaker to your router via Ethernet and try again after closing the S2 app and reopening. Be careful because after downgrading a speaker S2 may try to add it back in but just close S2.

Good luck