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Contributor I
May 9, 2024 10:10 PM UTC
Question

Where is the Alarm and sleep timer?

The alarms and sleep timer are gone in the new app? Did sonos really destroy such essential features or is this a bug? 

I really hope they didnt just go "fork the paying user" on us here, a ton of us use and rely on those every single day. Gonna look for a money back option here

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95 replies

Lyricist II
May 9, 2024 10:11 PM UTC

Yep. I used the timer EVERY NIGHT. Thanks Sonos 😒

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Frank77Author
Contributor I
May 10, 2024 5:04 AM UTC

Same, I used sleep timer for music to fall asleep every night and the alarm every morning. 

Seems sonos decided that widgets are a thing of the past as well.

The arrogance of companies who think they know better than what the users want and need baffles me. I hope this widespread backlash on the community and app stores will force them to listen instead 

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Lyricist III
May 10, 2024 5:10 AM UTC

I used sleep timer and alarm.  If it was such a bad idea to put in the old system then why did they do it in the first place.  It's a great feature.

 

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Lyricist I
May 10, 2024 5:15 AM UTC

WTF? Why??

Thank god that I did not updated my iPad. The funny thing is I cancel my wake up call on my iPad, but this morning there was a notification from Sonos on my iPhone. So I really hoping someones * it up at Sonos and it will be

back.

 

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

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Lyricist I
May 10, 2024 5:27 AM UTC

WHERE IS ALARM ???

WHERE IS TIMER SLEEP ????

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Lyricist I
May 10, 2024 5:32 AM UTC

Having just woken up to the Sonos "default" tones instead of my chosen radio station, I discover to my delight (sarcasm) that my app has updated on Android and now I can no longer set my alarms. 

Does this not just show how out of touch Sonos are with us, the people who have paid for a premium music system, that they don't realise they're are likely quite a few people who use alarms and sleep timers?

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Lyricist I
May 10, 2024 5:34 AM UTC

What a terrible app update. Shiny new FYP but no alarm or sleep timer?  Great job Product team… NOT!

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Lyricist I
May 10, 2024 5:59 AM UTC

I also used alarms daily. Have only just bought a Sonos product for my bedroom. Would have chosen different system if I had been warned about this change coming. I read somewhere that the alarm feature will be back in a future update. WHEN???

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marook
Enthusiast I
May 10, 2024 6:00 AM UTC

Same here - use alarms All The TIME!!!

This update is sooooo bad, it’s amazing how they managed to get it through testing!!

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/Jakob P.
Lyricist I
May 10, 2024 6:06 AM UTC

Sonos …Why why why did you remove the sleep timer feature that is clearly widely used.  Tell me how to have music play at bedtime for two hours and then shut down while I am in a deep slumber.  Not a good choice, Sonos.  Please fix this ASAP,

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