When will Sonos Playlist be back?

Thought I’d check in to see whether there is any further word from Sonos to indicate when, if ever, the ability to edit a queue, save the queue as a Sonos playlist and access previously saved Sonos playlists (those created prior to the new app release) will be returned to the Sonos app.

Seems as though we should have heard by now. I had not seen this press release before now… Sonos promised all the way back in April that its new app would make playlists easier to use. Didn’t say it would make playlists vanish. 

Santa Barbara, Calif., April 23, 2024 — Sonos (Nasdaq: SONO) today revealed its most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

Anyhow, if there’s more recent info, would love to hear it.

Same here.  Been trying to get an answer to this for a month.  Future release notes are vague.

The waiting is the hardest part…
You take it on faith, you take it to the heart
The waiting is the hardest part

Official answer on Sonos Playlists… No ETA.  They will be back, but nobody knows when.  Also got into Chat immediately this morning.  First time since new app release, was alway #27 or so in line.  Support has surely been overwhelmed from the new app, so be nice when dealing with them.  Sonos Support was extremely helpful getting my Sonos update working.  For some reason I could not update or submit diagnostic also kept failing with network error, but my network is fine and enabled for Sonos.  Had to unplug each speaker/amp/boost for 10 seconds, got my steps in running round house.  Updates still gave error but finally said everything was up to date.

Playlists disappeared? Ouch. I liked Sonos and my Fives so much, but playlists made it all fly. Thought maybe it was my android but the new app downloaded to iPad is no different. Tech support wants access to my device. No thanks. Maybe someone will post their own Sonos playlists are actually working?

Speaking to dealer support now, Playlists have no ETA for getting fixed. Disappointing considering how many customers we have using this feature and are considering their inability to use this feature they spent hundreds of hours building, now a useless product since they don’t typically just play album after album.

I think, if I understand it properly, it’s only the ability to modify playlists that is temporarily impacted. I’m playing my playlist from before the v80 update daily, although I’ve not tried or needed to modify it. 

As an aside, as a scheduler associated with lots of code teams, it’s rather hard to define how long new code will take (especially in my world) if it’s not been written before. Engineerrs can say ‘I think it will take this long, if I don’t run in to any issues’, and then invariably run in to issues that requires more time. Sonos has a tradition of not laying out timelines which will inevitably not be met, which, as painful as it is, I support. I am assured it is being worked on, as soon as it is ready, it will be released. 

It’s not just in ability to edit Sonos Playlists, it is the inability to see, access, play them.  They are completely gone from the new app.

Just popped-back to see if there was any news myself.  The new app is more-or-less unusable and I am using third party apps (iOS). Thank goodness for those!

I gave up and use a third party app as well.  Will try the new app again in six months or so to see if it improves.