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Renowned Enthusiast I
Jun 20, 2024 3:14 PM UTC
Answered

When will Sonos Playlist be back?

Can you let us know when Sonos Playlist will be available in the new app?

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Hemal45Answer
Lyricist I
Jun 20, 2024 3:23 PM UTC

They should at least give us the old app which is working and fix the new one.  
 

like they say why change something that is already working.  

49 replies

Hemal45Answer
Lyricist I
Jun 20, 2024 3:23 PM UTC

They should at least give us the old app which is working and fix the new one.  
 

like they say why change something that is already working.  

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PschwenkAuthor
Renowned Enthusiast I
Jun 20, 2024 4:07 PM UTC

Just looking to be sure it in in scope for future update at some scheduled time.  I have not been able to get that information.

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Bumper
Jun 20, 2024 4:45 PM UTC

Just looking to be sure it in in scope for future update at some scheduled time.  I have not been able to get that information.

There is a thread here with the OP by Sonos listing what we can expect in the next month or two. As well as this page here.

But there is nothing about playlists. My expectation is they could come back sometime between the next update and never.

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PschwenkAuthor
Renowned Enthusiast I
Jun 20, 2024 4:48 PM UTC

I tried chat, but no one responded.  I looked away as I can't start at the chat forever and when I came back it was closed.  I wish someone from Sonos would reply to this questions.  They say they moderate it but I’ve never see a response from Sonos to my posts.  :( 

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Bumper
Jun 20, 2024 4:51 PM UTC

There’s a 2 hour wait for support, it would be best if you adjust your expectations for a response here. 

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Lyricist I
Jun 21, 2024 10:47 PM UTC

I have a very large Sonos system more than 20 speakers. I have three full rooms with ARC base multiple ones one SL‘s threes five and very often when I open up the app. It says it can’t connect or doesn’t see any speakers at all and I play with it for however, long it takes Close open the app boost. I reconnect the boost all my speakers show up when I go to my routers app and it shows some Sonos devices connected, but it won’t play. I’ve turned my phone on and off. I’ve turned the app on and off new app seems to be better, but it’s still not right for my system. Any help would be welcome . 

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Contributor I
Jun 22, 2024 1:15 PM UTC

The release notes referenced above are crap - no detail and not comprehensive - lots of unanswered questions or just sonos apologists.   
 

It is past mid June - no word on status….

my 5 sonos ports and 40 speaker system is not really usable - yeah I can select some bs radio channel but can’t manage my local library, playlists, integrations with doorbell, etc.

Tried chat, calling in - no support - hell, I should send sonos a bill for the disaster they created for my time spent to try and get this working again….getting to to the point of just scrapping sonos and looking for alternative that works….

 

 

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Prodigy III
Jun 22, 2024 1:18 PM UTC

Your 40 speaker system? On a system that can support up to 32 speakers?

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Contributor I
Jun 22, 2024 1:40 PM UTC

Yes - if you are being genuine and not just being an ass -  5 ports connected to multiple 16 channel Niles amplifiers connected at least 40 speakers across my home.  Had to do some creative rca cabling.  But yes.  And integrated into alexia and ubuity protect products.

again not usable via sonos anymore after a 3rd grade level app upgrade.  When will playlists, local libraries, network management / share managed and all the other capabilities be native in the iOS Sonos app as they were before?  Please answer that question.  

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Contributor I
Jun 22, 2024 1:44 PM UTC

Not a complete picture but the previous email rubbed me the wrong way - sort of a view 

 

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