What about fixing Mixcloud?

I think @Corry P here is just trying to gather the facts to substantiate where the problems may lie with the Mixcloud container. As I mentioned a comparison photo between the older desktop controller and the new Sonos App should help to pin-point the issue.

If the highlighted information is not in either App, the matter likely lies with Mixcloud. If the sections discussed are populated in the Desktop App only, then the issue likely lies with Sonos. Either way the matter needs to be resolved, but @Corry P needs to first gather the information for any internal report.

Thanks Ken, the post was in response to the one above it. 

Users seriously do not care one iota about “who is responsible” for broken functionality. Sonos actively markets “We are the ultimate streaming music product,” and indeed that messaging has been even more prominent with the new app. It’s entirely understandable for users to hold Sonos responsible when XYZ Music is broken, especially when “it broke” the day the new app was released.

¯\_(ツ)_/¯

Quite being so pragmatic 🤣🤣 Anyone remember this?

The initial Mixcloud report was made here and @Corry P is clearly (still) trying to gather the necessary information - the posts here were (I think) helpful upto a point and now some here are just clouding the issue and seem to be taking the subject matter off course - let’s just perhaps see the images suggested and let the Staff deal with it. 

Yeah @Ken_Griffiths you better watch on whose behalf you intervene. Remember….I’ve got a target on my back 😂 

Crossfire can be deadly as you become collateral damage 😂

There’s no clouding the issue, just correcting the record. 

I’m out .. leave it with you good people and I just hope the matter gets resolved for those that use the Mixcloud container in the Sonos App.

Good move!!! Me too!! 😂

Hi @Djbigmike 

Welcome to the Sonos Community!

Sorry to hear of the issues you’ve been having with missing playlists on Mixcloud. Perhaps you could inform me whether or not you see any content at all in any of the sections inside My Profile? Do you see all content in the other sections not within My Profile?

An issue can only be resolved once the scope of it is understood and described - I look forward to hearing back from you.