Volume Slider missing

Forum|Forum|1 year ago
February 2, 2025
11 replies
2365 views

The volume slider keeps disappearing from the app. The SONOS app is garbage, but the inability to control volume now makes the speakers GARBAGE too.

Wednesday I switched internet providers. WiFi in new router was configured the same as previous router, including same name and password. SONOS speakers would not reconnect, even after cycling power. Create a new WiFi network and follow instructions to use app to change network settings. Only 1 of 3 speakers come back. Nothing would bring those speakers back. Following other threads on this forum, did factory reset on speaker. App could finally find the speaker, but stated I could not use the speaker until firmware update. WTF. Updated. App still said I needed to update firmware to use speaker, but also told me the firmware was up to date. WTF. Following another thread on the forum, cleared app data and cache… no help… and uninstall / reinstall app. Both non-functional speakers request update. Perfoem update and finally get speakers sync’d to app. BUT, one speaker had no volume slider and the EQ won’t function. Cycle power and app, no help. Repeat all of above. After 3 hours of this crap, finally get system working… for 2 days. Today the volume slider is MISSING AGAIN.

Anyone have a way to correct this?

Honestly, the SONOS community should look into a CLASS ACTION LAWSUIT against SONOS.

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Best answer by Stanley_4

Have you rebooted the controller’s device since you did the static/reserved IP addresses?

The “force kill” option might work too but for me a reboot is less aggravation.

Maybe time to give the Sonos Support folks another try?

Show previous replies

C

Cleggy

Lyricist I

As above. All apps and speakers up to date Everything reset several times

As above fella said. I gave up in the end …

BUT

2 hours later the volume control on the SL appeared on its own 🤷🏼‍♂️

music streams perfectly but I think it’s a communication problem between the App on iPad and OR iPhone …. Particularly with the SL (although this bit might be coincidental)

intermittent glitchy comms

My opinion is that a software app to speaker software reset somehow needed when Comms established. Never saw this issue in the old app

works ok today (2 days later) . So until the next time

PS I’m an IT guy and understand IP stuff. & I’ve installed loads of Sonos systems for my customers and still love them 😊. Just off to Spain to install some Fingers crossed 🤞

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