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Contributor I
Jun 4, 2024 10:53 PM UTC
Answered

Upgrading to S2

I want to upgrade my system to S2. I'm afraid to do it with all the bad posts about it lately. Has anyone tried since the update today?

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Stanley_4
Stanley_4Answer
Grand Maestro
Jun 4, 2024 11:32 PM UTC

Why do you need to update to S2, if there is no urgent reason I wouldn’t.

If you really want to do it look at the problems you may face and be prepared for them.

8 replies

Stanley_4
Stanley_4Answer
Grand Maestro
Jun 4, 2024 11:32 PM UTC

Why do you need to update to S2, if there is no urgent reason I wouldn’t.

If you really want to do it look at the problems you may face and be prepared for them.

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RybannezAuthor
Contributor I
Jun 5, 2024 12:16 AM UTC

I got a Gen 1 Sub that has been updated to S2. I can't add it to my system currently because of the S2 app. Almost all of my system can be upgraded. I just don't know if I hold out and wait for all the problems to get fixed or tempt the fates and attempt an upgrade. I was hoping someone had upgraded today after the update and could tell me it worked. 

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UKMedia
Jun 5, 2024 9:41 AM UTC

I got a Gen 1 Sub that has been updated to S2. I can't add it to my system currently because of the S2 app. Almost all of my system can be upgraded. I just don't know if I hold out and wait for all the problems to get fixed or tempt the fates and attempt an upgrade. I was hoping someone had upgraded today after the update and could tell me it worked. 

Please see: https://support.sonos.com/en-gb/article/downgrade-a-sonos-product-to-s1

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Remember: Sometimes Red Wine helps :)
RybannezAuthor
Contributor I
Jun 5, 2024 10:04 AM UTC

I have seen that link. It doesn't help me right now though because we can't downgrade with the new app. 

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UKMedia
Jun 5, 2024 10:07 AM UTC

But if you have the S1 app installed, then you don’t need the new app, just follow the steps in the ‘If you only use the S1 Controller app to control Sonos’ section to downgrade your Gen 1 Sub.

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Remember: Sometimes Red Wine helps :)
RybannezAuthor
Contributor I
Jun 5, 2024 10:30 AM UTC

When the Sonos app is refenced in that section they are talking about the S2 app. At the very top of that link it says the S2 app currently can not downgrade your equipment. 

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UKMedia
Jun 6, 2024 6:23 AM UTC

When the Sonos app is refenced in that section they are talking about the S2 app. At the very top of that link it says the S2 app currently can not downgrade your equipment. 

Sorry my mistake, I mis-read the article.

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Remember: Sometimes Red Wine helps :)
RybannezAuthor
Contributor I
Jun 6, 2024 9:35 AM UTC

It's all good buddy. I appreciate the help none the less. 

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