Upgrades rarely work seamlessly...

3 replies
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...but trying to upgrade my Sonos app since installing macOS Ventura won’t happen.

This is the error:

Which is as much use as a chocolate fireguard.

Is this a known issue, please?

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Ken_GriffithsAnswer

Uninstall the App on your MAC and download the update from the Sonos site here

https://support.sonos.com/en-us/downloads

Install and on opening the App, connect it back to the ‘existing’ Sonos system.

That should hopefully resolve your issue.

Ken_GriffithsAnswer

Uninstall the App on your MAC and download the update from the Sonos site here

https://support.sonos.com/en-us/downloads

Install and on opening the App, connect it back to the ‘existing’ Sonos system.

That should hopefully resolve your issue.

M

MeTryingAuthor

Contributor I

It did indeed, thank you.

Although I don’t understand why the upgrade process wouldn’t work!

Ken_Griffiths

It did indeed, thank you.

Although I don’t understand why the upgrade process wouldn’t work!

Probably a service stuck in memory, especially if you’re sharing a library via Sonos, but that’s just a guess on my part.🤔

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