updating music library please wait

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This has been stuck for hours and only have about 5gb of file that im trying to add

Music Library
Indexing
Sonos App
Add music folder

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106rallyeAnswer

Maybe call Sonos?

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Stanley_4

Grand Maestro

Maybe a screenshot or photo of the greyed out setting screen?

Usually that is a side-effect of something not being on the latest software or firmware but you said all was up to date so it is confusing.

What firmware version are your Sonos on, what app version are you running and what is the version of the desktop controller?

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