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Contributor I
Sep 17, 2025 6:06 PM UTC
Question

update to macOS Tahoe

Since the update to macOS Tahoe I have been unable to connect to the Mac Sonos app. I have re-installed the app but that has made no difference. I spoke with an agent on  Sonos chat and he said as the update had only just happened that might be the reason. I thought that’s why Apple released beta versions  so cos could sort out any problems prior to the general release. It’s working fine on my iphone that was updated at the same time

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56 replies

AjTrek1
Dec 29, 2025 7:49 PM UTC

I just went into System Settings..etc... and toggled off/on the Sonos tab….It works now….go figure...

this helped - not entirely sure what I did in the end.

mmm

You essentially rebooted the setting.  Just basic first line troubleshooting. Works in many scenarios 😊

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Together Everyone Achieves More = T.E.A.M.
Lyricist I
Jan 13, 2026 3:45 PM UTC

confirmed that all you have to do is turn Sonos OFF and back ON in Privacy & Security - Local Network

 

 

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Lyricist II
Jan 16, 2026 5:16 AM UTC

doogm is 100% correct - toggling Privacy & Security / Local Network on and off - TOTALLY fixed it - spent way too much time on this for this ridiculous and obscure fix.  THANK YOU GUYS though, spared sonos from winding up in the garbage (again).  

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Lyricist I
Feb 7, 2026 1:36 AM UTC

Having no issues with the Sonos desktop app in MacOS Tahoe 26.0

Mac / Processor

  • MacBook Pro 16 inch / Intel i9
  • Mac Studio / M1
  • MacBook Pro 16 inch / M2
  • MacBook Pro 13 inch / M3
  • Mac Mini / M4

Mac System Settings

  • Firewall > Sonos > Allow Incoming Connections
  • Privacy & Security > Location Services > Sonos > On
  • Privacy & Security > File Vault > On 
  • Privacy & Security > Lockdown Mode > Off

Additional settings in my Mobile App for iOS and Android *

Profile > Privacy & Security > Connection Security

  • Authentication > Off 
  • UPnP > On (Must be enabled as it has a direct correlation to the Desktop App)
  • Guest Access > Off 

 * Primary device is iPhone iOS 26.0

Thank you! This worked for me. The only setting I changed was Firewall > Options > Sonos > Allow Incoming Connections

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Avid Contributor III
Mar 4, 2026 1:32 AM UTC

Same here. Recent problem just started a few weeks back.

26.3 tahoe.

Toggle off/on. Fixed the issue.

 

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Trending Lyricist I
Mar 4, 2026 6:04 PM UTC

Same here: in privacy: turn network off and on.

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