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craigskiAnswer
Local Superstar
July 26, 2023

https://support.sonos.com/en-gb/article/release-notes-for-sonos-s2

  • We’ve removed the ability to control the Sonos app for iOS using lock screen controls and device hardware buttons. The way these features were architected do not meet Apple’s experience guidelines for developers and no longer offer a reliable control experience.

100 replies

Lyricist II
July 28, 2023

I own a workout studio and have 7 play 5’s all volume used to be controlled through a remote connected to an IPAD,

that no longer works.

what workaround is Sonos providing, you can’t remove a feature and not offer an alternative solution,

im going to mess around with home assist but it’s far from a proper viable solution

Lyricist II
July 29, 2023

I own a workout studio and have 7 play 5’s all volume used to be controlled through a remote connected to an IPAD,

that no longer works.

what workaround is Sonos providing, you can’t remove a feature and not offer an alternative solution,

im going to mess around with home assist but it’s far from a proper viable solution

I have already talked to Sonos support about a viable alternative, and they only point out that you can use hardware controls through airplay and Spotify connect. Kind of frustrating, cause then you can’t use the Sonos app. 

Lyricist I
July 29, 2023

Ridiculous 😡

Lyricist I
July 29, 2023

How come it does work when I play it from directly from the Spotify app and select my Sonos equipment as resource? Does Apple accept the feauture being used from other apps? I think this is strange. 

Lyricist II
July 29, 2023

How come it does work when I play it from directly from the Spotify app and select my Sonos equipment as resource? Does Apple accept the feauture being used from other apps? I think this is strange. 

Apple doesn’t accept lock screen controls to play audio elsewhere than on its own device. Airplay streams the sound to other devices, yet the audio itself is stil being played on the parent Apple device. That’s why Sonos used the “trick” of playing an inaudible sound file on the Apple device while using the lock screen controls. Which is also why the controls failed whenever another app that plays audio got opened.

I however still wonder how Spotify Connect can still use lock screen controls, for afaik it doesn’t play the audio at the Apple device.

 

 

Lyricist I
July 29, 2023

It is possible to control volume from the app using volume limit function. Not very responsive, but an alternative to fiddling with the buttons

minimalist
Avid Contributor III
July 29, 2023

This really sucks.  Not only does it remove quick access to volume controls on an iPhone or iPad but also from an Apple Watch where it automatically showed up under “Now Playing” when you raised your wrist. 

And I am not going to give Sonos a pass on this and blame Apple.  Sonos is selling a premium speaker experience that relies primarily on smartphones to work. This is basic stuff they should be able to get right.  Removing functionality makes for a fundamentally inferior experience in that we have to go through several screens to get to something as basic as a volume control.

Lyricist I
July 29, 2023

Then make it a better user interface.  Larger size, maybe arrow up/down on the app. I’m already annoyed with the lack of functionality of this app. It’s the only app I have connected to external hardware that loses its connection where I have restart the router.  Ring hardware, never had this, Wyler plugins, never.  Spend some money and invest in quality product design and testing. 

Ken_Griffiths
July 29, 2023

How come it does work when I play it from directly from the Spotify app and select my Sonos equipment as resource? Does Apple accept the feauture being used from other apps? I think this is strange. 

Because Spotify is actually a mobile device ‘audio player’, whereas the Sonos App doesn’t play anything, it’s merely a remote (control) for their speakers, which play direct from the source… so if using a player / airplay on your mobile and playing through the mobile you can use the lock-screen controls. Otherwise it’s probably best to use a Home Screen ‘widget’ as mentioned earlier, which does not need the iOS mobile to be unlocked.

Lyricist I
July 29, 2023

Sonos just keeps going downhill. They takeaway the option to play music from your phone now they take volume control away. Whats next?