Unable to stream new Stones single.

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I cannot play the new Stones single through Sonos app. I can, however, play it via Airplay. Screenshot of error message follows. Any thoughts?

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Jamie AAnswer

Sonos Staff

Hi @EdwardPC56, welcome to the Sonos Community!

Our engineers are aware of this issue and have reported it to Apple. They’re working with them to resolve this issue however we have no ETA or further information to share.

As a workaround until this is resolved, playing via native App, apple music in this case, should bypass this error. The following options should prevent the error from appearing:

Streaming via Airplay
Streaming via Bluetooth
Using Line-In on Sonos.

I hope this information helps!