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Contributor I
Dec 20, 2024 5:26 PM UTC
Answered

Unable to reauthorize Soundcloud

I try to reauthorize and it just keeps asking me over and over again to repeat it even though it says it was completed successfully.

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Corry P
Corry PAnswer
Sonos Staff
Dec 24, 2024 1:22 PM UTC

Hi Everyone,

We can confirm that there is (still) an issue with browsing and re-authorising SoundCloud on Sonos systems. We have updated our service status page to reflect this, and have informed SoundCloud of the issue.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

34 replies

Lyricist I
Dec 23, 2024 8:35 PM UTC

Authorize loop as well. I don’t see how this app can be this bad. This product overall is pretty terrible :(

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Lyricist I
Dec 23, 2024 8:40 PM UTC

Same issues here… Sonos used to be the best and I happily told all my friends about it. But It’s been nothing but issues since May and I’m over it. 

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Contributor I
Dec 23, 2024 11:41 PM UTC

Same issue

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Dogdad
Headliner III
Dec 24, 2024 5:08 AM UTC

It’s been working fine ..had the message to reauthorize . Just closed the app. Later opened it and has been working perfectly. I don’t see the message anymore that SoundCloud has an issue either.

 

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Lyricist I
Dec 24, 2024 6:48 AM UTC

It’s been working fine ..had the message to reauthorize . Just closed the app. Later opened it and has been working perfectly. I don’t see the message anymore that SoundCloud has an issue either.

 

Can confirm it's now working for me as well.

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Lyricist I
Dec 24, 2024 7:51 AM UTC

Yes, works again here! Thanks Sonos team for making this happen before Christmas!

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Lyricist II
Dec 24, 2024 11:02 AM UTC

I have just run into this issue! Have not got it to work all morning ☹️ Is there anything other than retrying, restarting all devices or removing and re adding the service I can try?

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UKMedia
Dec 24, 2024 11:13 AM UTC

I have just run into this issue! Have not got it to work all morning ☹️ Is there anything other than retrying, restarting all devices or removing and re adding the service I can try?

The integration appears to be broken again: https://status.sonos.com/

 

Edit:

And is now showing as fixed.  I suggest that you try again🤦‍♂️

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Remember: Sometimes Red Wine helps :)
Lyricist II
Dec 24, 2024 11:17 AM UTC

Sadly still no luck, just tried rebooting everything again as well. Will try again later on

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Lyricist II
Dec 24, 2024 12:11 PM UTC

In an infinite loop of Sonos wanting to reauthorise SoundCloud , have done it prob 20 times 

 

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