Unable to play multiple streams from spotify via Sonos

Hi, I’ve had the same problem for about the last week.  I was able to log in to (2) separate Spotify accounts and play two different stations.  I used to be able to play 9 different stations at a time with (2) Spotify accounts.  Now we can only play 2 stations. Could this be a music rights law?  It seems like Spotify has figured out that family plans can play six stations at a time and is it not suppose to?

I wish there was a Spotify help line that could tell me!

Hi,

The issue is now longer existing in my system, and I can again play multiple streams from Spotify. I have no idea what has happened though - I was just about to go through the suggested solutions.

When the issue was there, I had the same queue behavior as @OliverG86 described. I could not see my queues and it looked like I had started the music directly from the spotify app eventhough it was started directly in Sonos. But now this looks correct again, and (as stated earlier) the multi stream works again.

Works here again, too!

I’m experiencing this issue with a Spotify Family account.

Same exact problem for a while now.
We can't listen to different music in different rooms anymore.

Family account.
This is not good!

This has also started happening to me to. When I start one stream in one room and then another in an in a subsequent the first one stops. I have had a bit of unusual activity not being able to see my queue properly but that’s in the Spotify app. When I’ve started the streams that stopped, it’s always through the Sonos app or SonoPhone.

Got it working again by removing and re-adding my Spotify account. Tried just re-authoring but that didn’t work. Hope this helps someone else. 

This is also happening to me and my Spotify family account. Sonos please sort this as customers are paying a fairly substantial fee for product and service. It’s quite frustrating. Please can you communicate when it’s been resolved. 

Unfortunately the issue has come back again today for me too. 
Have tried removing and re-adding my Spotify account which didn’t help this time. It looks as if Sonos is now using ‘Spotify Connect’ to play Spotify where as before it was more back end / internal connections which didn’t register in the Spotify app. Where as now any changes ie adding another speaker to play in sync shows the change within the Spotify app where as before if Sonos was playing Spotify, the Spotify app wouldn’t show / see it happening.