“unable to load content” messages in app

Forum|Forum|2 years ago
June 25, 2024
25 replies
10747 views

Why does an “unable to load content” error message constantly appear in the app under my Sonos Favorites and My Stations Pinned Collection? Also since updating the app a few months ago one of the Jazz Groove stations I listen to every night before falling asleep can no longer be accessed from Recently Played. The only way I can listen to the station is to access it from Jazzgroove under My Services. What’s going on here?

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G

goshone

Lyricist I

Same here, suddenly today after lunch I can’t connect to music services. Was working just fine this morning. Sonos app SUX

B

blackmesa

Lyricist II

Same issue - since May 2024 but everything is going to be okay in October (and they didn´t specify the year...)

I think Sonos is heading for bankruptcy and hopely Bose or like will scoop them up and hopefully revert to OLD trusty, fast, reliable, good UX S2 controller which Sonos refuses to offer over some crappy headphone functionality..

B

blackmesa

Lyricist II

Hi

Think I solved it. Browsed around a bit and found:

Got my sonos favorites working : r/sonos (reddit.com)

So download sonos for windows or mac. Access the favorites. Then delete all the favorites or for me it worked just to remove the all orphaned ones. The orphaned appear greyed out or “deleted” icon. As soon as they were deleted all my other favorites appeared on the IOS SONOS APP.

Hope it helps.

APP is still a mess thou...

J

Jeff83

Lyricist I

Thanks for input. It fixed itself the very next day.

G

GDawgelleAuthor

Contributor I

And, might I add, does Alexa constantly malfunction on Sonos? Sometimes she plays or does what I ask and other times the very same simple commands like “Alexa, turn off the music” does nothing?

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