“unable to load content” messages in app

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Why does an “unable to load content” error message constantly appear in the app under my Sonos Favorites and My Stations Pinned Collection? Also since updating the app a few months ago one of the Jazz Groove stations I listen to every night before falling asleep can no longer be accessed from Recently Played. The only way I can listen to the station is to access it from Jazzgroove under My Services. What’s going on here?

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hks200

Lyricist III

Experiencing the same error. Where was the quality testing before this new app was rolled out into production? Most IT professionals would have been refreshing their resumes if we allowed a production roll out like this. All of us invested lots of our hard earned money into Sonos and for the most part that investment was met with a quality product and technical support over the years but this new app is leaving many of us dedicated customers completely frustrated. Shame. Here’s to hoping Sonos gets their act together soon.

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tjrennie

Lyricist I

Same for me. My Play 3 is useless now. Seems time to get rid of it and so goodbye to Sonos. It’s too unreliable

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