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Howie13
Contributor I
May 9, 2024
Question

unable to join local network

  • May 9, 2024
  • 112 replies
  • 7398 views

How do I fix “Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app.”
I open the settings and local network is already ticked, I have turned it off and on again I have deleted the app and nothing seems to work 

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    112 replies

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    Daniarm
    Contributor I
    May 11, 2024

    Talked to Sonos support. If you’re having this problem, there is no fix.  They will Let us know if they have any ideas after they get out of bed and have their coffee

      Gman777
      Lyricist I
      May 12, 2024

      This worked for me in this order:
      1. Reset the sonos beam 

      1. Delete the app
      2. Restart your phone
      3. Install the app
      4. Follow the installation instruction

      Tried this. It doesn’t work. 

      SoNotWorking2024
      Lyricist I
      May 12, 2024

      Same problem

        Kellar1031
        Lyricist I
        May 12, 2024

        Sooooo frustrating. Won’t connect to IPhone 14 but thankfully still connects to my old IPad. 

          Ken_Griffiths
          Ken_Griffiths
          May 12, 2024

          Sooooo frustrating. Won’t connect to IPhone 14 but thankfully still connects to my old IPad. 

          Some people who’ve encountered this issue earlier, signed out and/or reset their controller (in the user Account settings area) and on next launch setup the usual 5 permissions whilst using the App etc. …

          • location
          • network
          • bluetooth
          • notification
          • mic

          … and it started working on their iDevices, but perhaps note it probably will not support/work with any Apple beta iOS software (if applicable) - those things can be a bit ‘hit or miss’, if running a beta operating system on the controller.

          Vipul67
          Lyricist I
          May 12, 2024

          Are we still waiting for Sonos support team to get out of bed to advise on a workaround or produce a fix for the issue!? 

          acssprez
          Lyricist III
          May 12, 2024

          No joy 🥲 

          zakig
          Trending Lyricist I
          May 12, 2024

          Are we still waiting for Sonos support team to get out of bed to advise on a workaround or produce a fix for the issue!? 

           

          Yes, once you’ve called customer support and waited in a queue for 24 hours they’ll give you a work around but, as it’s beta, you need to agree to a NDA and keep it to yourself. 

          mkikkert
          Lyricist III
          May 12, 2024

          This problem is still going on fyi. Great day to add new Sonos speakers…

          Mark Odom
          Lyricist I
          May 12, 2024

          Same issue here. However, yesterday I was at our lake house and had no issues after the upgraded app. Now I’m home and it won’t work, getting LAN access error. Same phone, same app install. Same network hardware (Ubiquiti). 

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