unable to finish beam gen 2 set up

No idea, sorry. Sonos are being v quiet about the whole thing, considering they use this community as a support function and then dont help is very telling. Personally i think its an app issue, as soon as they sent a patch out on ios, it worked first time for me, so i would say say make sure you’ve not missed any updates/patches etc. other than that i have no clue.
 

good luck tho, i wont buy anymore sonos products until they can build a basic app. I just use bluetooth for my era 300, as the app is so sluggish and fails all the time. 

 

And still this issue persists.

tried factory resets, reinstalling the app, turning the wifi off and on, depowering wifi router. 

unable to register my Beam, unable to add any services, unable to activate the microphone. With the app in its current form the Beam does not work properly and yet there is nothing physically wrong with the speaker.

incredibly frustrating and also very poor service from Sonos.

If we post in this thread, Will we get notified if sonos finds a fix?

why isn’t this obvious disaster getting addressed by the company, especially on this forum when it’s obviously been going on for some time. I just found out yesterday while trying to add a roam sl and being forced to update app for my products to “function” that in fact the newest and all the older products I spent a lot of cash(like everyone else here) on now don’t work at all or the same or won’t register for the newest. my system disappears now then pops back up then says I have no products…

what is it going to take for the sonos company to service all their unhappy customers and fix the app which is quite obviously the problem or like others have requested allow the old app to work until the tremendous bugs in the new app get addressed.

I knew I should have stuck to my old hard wired cerwin vegas and my realistic tuner and cd deck! this is horrrrible.

Shame on you Patrick Spence for allowing us all to hang in the wind after all the money we’ve spent on your products!

Just found a workaround that worked for my beam gen 2. Too bad I burned a few hours trying reboots, reinstalls, rebooting router, etc. ...and then sat on hold waiting for sonos support for over an hour. Found the post below while on hold. It was so nice to hang up that support call - I didn't need to wait in the queue any longer, I fixed it myself! Nya nya sonos!

Well, a person posting here mentioned they were able to set up their system by ditching their iPhone and instead using their iPad.  I gave it a try and it worked perfectly! 
 

Obviously, the problem must be the interface between the Sonos app and the iPhone.  I will report this issue to Apple to see what they say.

in the meantime, I’m enjoying my new Sonos system.

Been using my Ipad to try and register Beam, no luck. Perhaps I will download the Sonos app on my iphone and see what happens.

was hoping the recent app update would sort it.