Unable to connect to Spotify - error 500

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Sonos suddenly stopped working, and when trying to re connect, an error 500 occurs saying that we can’t configure your Spotify account at the moment.

What to do?

And no “restart router” answers, please.

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G

GuitarSuperstarAnswer

Lead Maestro

From Sonos:

“We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to browse Spotify menus in the Sonos app or add the service until it’s resolved.”

https://status.sonos.com/incidents/1qmdqz5pv15f

"Receive with simplicity everything that happens to you." - Rashi

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T

Ted B

Lyricist I

I still got this problem on my spotify. Im using an android phone with sonos app.

Started about a month ago. Thought if i had patience the problem would work itself out but I still cant connect Sonos to my spotify account a month later.
I called support and they told me to reset my router, delete reinstall apps & power cycle your speakers as mentioned above. It didnt work. However it works if i connect my wifes spotify account instead of mine.

So the problem has to be something with different spotify account settings? I tried reaching out to spotify and they told me they cant see anything wierd. (My spotify app on my phone & on PC works as intended).

So spotify & sonos are basically blaming eachother.

Anyone got a fix?

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