Contributor I

Answered

Unable to accept T&C's in the new app!!!

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Since the new version of the app I am unable to access my Sonos system as when I ask to join an existing system the accept T&S’s button is grayed out and does nothing when I tap it. This is the same on both my Android tablet and my iPhone. Both tablet and iPhone software is up to date.

Come on Sonos team there have been too many issues in the recent past from the Alexa issues with the Era 100 to this!!

Can somebody please help me reconnect to my Sonos System

This is just sooo frustrating!!

Thank you

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jgatieAnswer

Scroll until you get to the end of the T&C, the Accept button will light up then.

jgatieAnswer

Scroll until you get to the end of the T&C, the Accept button will light up then.

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Contributor I

Thank you

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Contributor II

Thank you so much. This was driving me crazy!

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Lyricist I

This doesn’t work for me. I’ve tried deleting and reinstalling app as well. Any suggestions? Really fed up!

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Prodigy III

What happens to Accept when you scroll to the very bottom?

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Lyricist I

Nothing, stays greyed out.

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Lyricist I

I have scrolled to the bottom still greyed out. Can someone help?

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Contributor I

same here whatever i do, reinstall, read on app or read on website-accept button not active

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Lyricist III

I’ve scrolled, reinstalled the app - button stays gray. Apple iOS. Great speakers, crap software.

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Contributor I

This doesn’t work for me. I’ve tried deleting and reinstalling app as well. Any suggestions? Really fed up!

The same to me

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