Turning off "Additional Usage Data" not possible in recent apps?

Question

In the Sonos app there is a settingAccount → Data & Privacy → Additional Data UsageOn that settings page there is a switch labeled “Usage Data Sharing”I want to opt out and disable (o--) this, but I cannot.It always automatically switches back to “enabled”  (--o).Being more verbose: I switch if off, leave the settings page (as there is no save or apply), go to the same settings again and what i switched off before is now back enabled.Very funny Sonos! Anyone else see this? P.S.: It is not possible to control this setting on the web either (btw: WHY Sonos, why cant I disable it globally for my account?!), instead the Web configuration page states it should be changed in the app (per device).

KiPe · Accepted Answer

Ok.So after i realized from the answer form press250, that this is not a general problem I though it might be related to specific accounts.First thing I did in the app was to sign out and then sign back in with the same Sonos account.This solves it for me.sign out - sign back in - disableSo maybe there is a state in which your login foe whatever reason needs to be refreshed.

press250 · Answer

Hi @KiPe, FWIW I was able to turn off that setting in the iOS app …

Tap the [account] icon at the top of the app
Under Legal and Privacy tap Data & Privacy
Tap Additional Usage Data
Turn off Usage Data Sharing

… and the setting is remembered.

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