Trueplay tuning technique

If what Peter is doing is the best way to do it then that video should be included in the app instead.

I’ll leave it with you. I can add no more.

None of us can, other than (possibly) a Sonos rep. 

Which is what im looking for i know theres reps here, anyways its clear Rhonny understood the question straight away when he said if you only point the mic at the ceiling then its only ever going to hear the sound off the ceiling. Now if thats confirmed by Sonos to be true then that means the official video in the Sonos app is showing customers the wrong way to tune. Unfortunately the only place to see the video is in the app at the 2nd stage of the tuning process. If there improving the app then they should probably fix that video along with it.

Really a customers YouTube video is marked as the best answer to my question :/ 

This may answer some of your questions:

https://tech-blog.sonos.com/posts/trueplay-spectral-correction/

Ensure your phone mic is clean from pocket fluff & dust. I only wave the phone where ears are in the room, I dont see any reason to wave a phone on floor, unless you lay down to listen to music, or wave high towards ceiling, unless you listen up a ladder.

😂😂

This is taken word for word from that link Once you tap start, the test tone begins to play. You walk around, waving the phone as shown in the video. She has the screen facing her and the mic pointed up at the ceiling.

Ignore that then. Maybe someone from Sonos will see this and change things, but in lieu of that just take the advice given by real-world users. And go for a walk or meet up with friends. 

Its like no one is interested in knowing how Sonos themselves do this, they would rather spend a fortune on speakers and just wing it or copy some random YouTube video and no thats not a shot at Peter, im just saying he is a customer and its a random video on YouTube of his own method of tuning its 100% unofficial.

The 1st step balancing the sound is perfectly explained its difficult to go wrong with that, the 2nd step is unclear and as room correction is cited as 1 of the most important things to do, it would be nice to know how to do it.

Anyways this is a question not a discussion so let's leave it at that.

All you need to do is slowly walk around, waving it slowly microphone-forward up and down from head height to waist height in a circle around the room ensuring you cover all areas where you will most often be listening. That is it. Trueplay will do the rest. If you don’t quite like the result, just do it again. Don’t walk too fast, and if you can time it so the circle closes when you’re back at your starting position you can be sure your app has picked up all the readings it could possibly need. 

This is precisely what I did and the Sonos sounds stellar.

 
I too will leave it at that :)