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Avid Contributor I
April 14, 2025

Trueplay tuning technique

  • April 14, 2025
  • 22 replies
  • 2334 views

What's the right way to do this, the app asks me to watch a demonstration video but the way the woman, does it doesnt match what this guys doing. At 1 point he's even got the mic pointing towards the floor :/

 

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22 replies

Senior Virtuoso
April 14, 2025

Try them both and see which resultant sound you prefer. 

Prodigy III
April 15, 2025

Similarly, if you only keep the phone upright, it will only ever hear the sound off the ceiling. 
I use the technique in the video you posted, which points the microphone in as many directions as possible to get a good sense of the sound bouncing off every wall and item of furniture, as well as the floor and ceiling. That way, it should sound good wherever you sit in the room.

It certainly works for me. But it is all personal taste…

J123456Author
Avid Contributor I
April 18, 2025

Try them both and see which resultant sound you prefer. 

I have, but im asking what the correct technique is they show multiple ways to do it but surely they must of tested it with there tools and discovered 1 way works better than the other. Should I point my phones mic at the floor and at my ceiling should the screen always be facing me. I assume i should wave slowly to minimize the air flow over the mic but why is none of this mentioned is it important. It's literally just watch this video of this roman waving her phone around and then do it yourself, no tips, no suggestions etc.

J123456Author
Avid Contributor I
April 18, 2025

Similarly, if you only keep the phone upright, it will only ever hear the sound off the ceiling. 

Thats what i think azwell but if you watch the video in the app, that is what she does.

I use the technique in the video you posted, which points the microphone in as many directions as possible to get a good sense of the sound bouncing off every wall and item of furniture, as well as the floor and ceiling. That way, it should sound good wherever you sit in the room.

It certainly works for me. But it is all personal taste…

 

I do the exact same thing you do and for the sane reason you said, but like I said to the other guy they must have tools to measure and have done a lot of testing of this feature before rolling it out to us. Surely they have some tips, advice, suggestions on how to get the best results they could share with us.  Should we avoid areas were speakers, sub etc are, is it best to do it with doors open or closed does that even matter? The video in the app lacks a lot of information that probably would make the tuning better IMO.

Senior Virtuoso
April 18, 2025

Try them both and see which resultant sound you prefer. 

I have, but im asking what the correct technique is they show multiple ways to do it but surely they must of tested it with there tools and discovered 1 way works better than the other. Should I point my phones mic at the floor and at my ceiling should the screen always be facing me. I assume i should wave slowly to minimize the air flow over the mic but why is none of this mentioned is it important. It's literally just watch this video of this roman waving her phone around and then do it yourself, no tips, no suggestions etc.

Trueplay isn’t essential, and not always beneficial. I use it for some rooms but not all. At the end of the day, the “right” sound is what you like, regardless of how you created it. 

J123456Author
Avid Contributor I
April 18, 2025

Try them both and see which resultant sound you prefer. 

I have, but im asking what the correct technique is they show multiple ways to do it but surely they must of tested it with there tools and discovered 1 way works better than the other. Should I point my phones mic at the floor and at my ceiling should the screen always be facing me. I assume i should wave slowly to minimize the air flow over the mic but why is none of this mentioned is it important. It's literally just watch this video of this roman waving her phone around and then do it yourself, no tips, no suggestions etc.

Trueplay isn’t essential, and not always beneficial. I use it for some rooms but not all. At the end of the day, the “right” sound is what you like, regardless of how you created it. 

I know its not essential and not always beneficial and im not asking what the right sound is im asking what the right technique is to put it another way, how do the people who created and developed Trueplay do it. I found this page that has some tips on how to do it but why isnt this information available in the app along with the tuning video https://support.sonos.com/en-gb/article/tune-your-sonos-speakers-with-trueplay notice how it says to use smooth movements and go from head to waist, thats good information to have before beginning the process IMO but its also not enough info, it doesnt say anything about were to point the phone while tuning, if this is designed to measure how sound reflects then surely it matters were the mic is pointing. Also notice how the guy in the offiicial Sonos YouTube video clearly goes past his waist.

The app will show you a video on how to make smooth movements with your device from head to waist as you move around during tuning. If you are tuning a speaker in a small room, use any remaining time after covering the room to focus on the areas where you listen to Sonos the most.

 

Senior Virtuoso
April 18, 2025

I really don’t think there’s a truly critical technique. And, if different techniques result in different sound profiles, you still should be deciding which sounds best to you regardless of which technique you used. 

But since you’re clearly obsessed by discovering “the right technique” - which only a Sonos representative can tell you - I’ll bow out and would expect other contributors to do so too. 

J123456Author
Avid Contributor I
April 18, 2025

I really don’t think there’s a truly critical technique. And, if different techniques result in different sound profiles

thats the problem right there, technique results in different sound profiles and is exactly why im asking this question its also why its posted as a question and not a discussion, do you really think when Sonos is developing, fixing and fine tuning Trueplay they just randomly wave the mic about differently every time? No they dont they must have notes, research, tools, some sort of standard order of procedure on what works best. Probabably have some sort of graph/map that let's them phsically see the results of different techniques. There's no way they just mooch around a room waving a mic and then use there ears like we customers have to. Im not obsessed but if Sonos have the balls to tell customers/installers they need an IOS device to tune speakers then clearly they think that the embarrassment is worth the results it makes so why not tell us how they do it.

 

If technique doesnt matter then why go to the trouble of making a demo video and including it in the app, assuming its baked into the app it seems like an unnecessary hit to the apps installation size and a waste of money assuming it wasn't made for free.

Prodigy III
April 18, 2025

Peter Pee is your man for this sort of thing. Watch his video and hopefully it will help bring this to a conclusion.

 

https://youtu.be/_AeSKXbchDA?si=dOAHqKokC0GU0D4b

J123456Author
Avid Contributor I
April 18, 2025

Peter Pee is your man for this sort of thing. Watch his video and hopefully it will help bring this to a conclusion.

 

https://youtu.be/_AeSKXbchDA?si=dOAHqKokC0GU0D4b

Cheers but ive seen a lot of his videos including that 1, but this is the point im trying to put across, everyone seems to have different techniques all of which result in different sound profiles. Sonos put time, effort and money into developing this tech. I have seen people saying it makes no or very little difference and thats probably because there not doing it right and the reason for that is the lack of information on how to do it. Theres only so much you can get from watching a woman wave a phone about in a video.

 

And what about after tuning all it says is to turn phone around and tap done, at Sonos they probably have tools and software to see visually how the sound has just changed. I get not sharing that with us but i think if they shared how they themselves tune along with some feedback and tips like you went a bit fast go slower next time, walk around more to cover more of the room or more of the listening area, dont point the mic at your sonos speakers or at the floor, to much air passed over the mic, just any sort of help would be nice. I mean the video could have a simple voice over pointing out details in the technique used. It's a really lazy video tbh. Peters tuning video is more professional and what I would expect from Sonos themselves.