Skip to main content
Contributor I
May 15, 2024 9:52 AM UTC
Question

TruePlay issue since last big update

Hello, since the last big app update, i cannot use TruePlay, i press on « continue » were the phone is reverse and in front of my tv and were the first sounds must play, but nothing…. Does anyone has the same issue ? I already try everything, (last update on my iPhone 15 pro max, on the app too…) and it’s still there.

thanks for your attention.

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

16 replies

Contributor I
May 29, 2024 3:18 PM UTC

Exactly the same for me and i have the same set up, arc + 2xEra300 + Sub gen 3, it does not save the trueplay

Translate
Contributor I
May 29, 2024 5:04 PM UTC

For me it worked :

Trueplay saved with Arc + 2 x Era 100

Translate
Contributor I
Jun 1, 2024 3:27 PM UTC

Just set up Arc + Era 300s + Sub Gen 3. App updated, running on iPhone 13 Pro Max. Trueplay runs but doesn’t save. Tried reset app, resetting and re adding devices to room one by one, still doesn’t save. 

Translate
Contributor I
Jun 17, 2024 2:05 PM UTC

Is the issue with the save still here ? For me yep. 

Translate
Contributor I
Jun 18, 2024 7:58 AM UTC

Edit on today, it is finally fixed ! Trueplay is saved 

Translate
Contributor I
Jun 18, 2024 10:22 AM UTC

Edit on today, it is finally fixed ! Trueplay is saved 

WOOOO tried myself after updating and indeed fixed. 

Translate