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Contributor I
May 15, 2024
Question

TruePlay issue since last big update

  • May 15, 2024
  • 16 replies
  • 495 views

Hello, since the last big app update, i cannot use TruePlay, i press on « continue » were the phone is reverse and in front of my tv and were the first sounds must play, but nothing…. Does anyone has the same issue ? I already try everything, (last update on my iPhone 15 pro max, on the app too…) and it’s still there.

thanks for your attention.

 

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16 replies

Contributor I
May 29, 2024

Exactly the same for me and i have the same set up, arc + 2xEra300 + Sub gen 3, it does not save the trueplay

Contributor I
May 29, 2024

For me it worked :

Trueplay saved with Arc + 2 x Era 100

Contributor I
June 1, 2024

Just set up Arc + Era 300s + Sub Gen 3. App updated, running on iPhone 13 Pro Max. Trueplay runs but doesn’t save. Tried reset app, resetting and re adding devices to room one by one, still doesn’t save. 

Contributor I
June 17, 2024

Is the issue with the save still here ? For me yep. 

Contributor I
June 18, 2024

Edit on today, it is finally fixed ! Trueplay is saved 

Contributor I
June 18, 2024

Edit on today, it is finally fixed ! Trueplay is saved 

WOOOO tried myself after updating and indeed fixed.