Trueplay has too much background noise

Sonos Arc here.  Pretty much at my wits end on setting up my Sonos Arc using Trueplay.  Trueplay worked fine right out of the box.  Since then have rearranged some furniture in the room and wanted to run Trueplay again.  Now has background noise problems when I try to run it.  Everything turned off, everything has been rebooted, access to my iPhone 14 microphone is fine, but every time I try to run it there is always a background noise error message. Nothing is running.  No one is making any noise.  Very annoying.  The one thing I have not done is to call Sonos.  That will probably be my next step.