the update/android

Thanks for this, I'd rolled back, but didn't realise I could prevent auto-update on a per app basis.

There's no way I have single-handedly helped the bottom line at Sonos, but I have praised this company's products to friends and family for years, with some of them purchasing as a result. I can't do so in good conscience, now. This is one of the worst app updates I've ever seen by an established company.

The only example that rivals it involves an entirely different community, but maybe there's a Venn diagram overlap here for a few of you. The Instant Pot company updated their app around the time they were acquired by a PE firm that then took them into bankruptcy. That app update also removed the most compelling features for controlling the Instant Pot, and the users went into full revolt.

Good luck, Sonos.

I'm utter fuming that my Widget has been removed too,

Now I have to go around in circles to play my music 🎶,  tv , streaming service on all speakers throughout my home 🏡

Before removing Widget I could use the Widget on my phone/tablet (Android) to select speakers 🔊 rooms in home, groups or use Alexa / Google Home to do it for me.

As a disabled customer with major dexterity issues the Widget & smart (Alexa) Controller was major beneficial to me, especially the Widget on screen.

Sonos now removing Widget & upgrading software to S2 with no improvements but reduction in shortcuts has pissed me and looking at "Feeds" 1000s of customers off.

I "like many others have said" will be moving to another Brand when replacing any Sonos equipment.

I did exactly the same with Philips Hue to Govee light products. 

Another unhappy 🙁 customer Sonos 

Another one here who can't believe they've removed the widget which was a brilliant feautre. I've had sonos products now since the very early days and always mentioned to others how good their systems are.

However, over the last few years of having speakers drop out, refuse to connect, having to reboot the entire system and the app freezing or not being in sync with what is playing  is seriously making me think about jumping ship to another supplier.

Surely they would know how used the widget is, who opens the app the adjust volume etc, maybe my grandma. That said the old one would sometimes be slow and clunky. So if they bring another one and it's better I could forgive this, but why release such a half baked update, is sonos a tech startup now?

The Sonos hardware is far superior to the software. It seems to be going backwards. In the beginning I was able to play songs directly from my devices, that option is long gone. The widget didn't always work well, but at least it was good to have. Now that's gone. Honestly, the shortcomings in the app has prevented me from buying more Sonos products or recommending the brand.

Been a Sonos user since my UK days of 2005. I have had up to 14 zones over the years and invested heavily in the brand but their continued inability to listen to their users has been exposed in this latest downgrade. Sonos defies logic by becoming more expensive over time and at the same time delivering an inferior service/product. The hardware is still great but useless without the ability to control it and the speakers are no better than Bose ... whose products I will be phase in as I phase out Sonos. Maybe Sonos has a poor balance sheet (I haven't looked) or poorly managed (clearly he was a better COO than CEO) but not investing in your company's delivery service is inexcusable. Turning the CR100 into a brick despite having originally charged for it, the end-of-service threat for pre-2015 products was enough to walk me to the edge but this is ridiculous. Enough is enough. 

Write to ceo@sonos.com to ask for it back!

Iv sent a email to the link 

Just found this group after seeing this HORRENDOUS update from Sonos. Here is what I see

1. The (very useful) widget is gone 
2. The old widget doesn’t work fromt he S1 App. I go add it but it says I should open the S2 app - which I then do - then it says I should hookup the S2 App to Wifi - which it alread is - and then nothing…
3. The alarm is gone
4. The alarm is still on in my case but now I have no way to change the settings...so now my alarmy will go off every morning whether i like it or not.

BUNCH OF F****** MONKEYS!!!!

How do I get the old app back? 


CLOWNS!!!!!!


Any tips to fix this much appreaciated…

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