Contributor I

the S2 app not working

Forum|Forum|1 year ago
June 11, 2025
14 replies
238 views

What is going on with Sonos? Has it been taken over by a bunch of grifters. The S1 app was useless and now after making its customers suffer through the S1 They have come up with the S2. Which won't even let me sign in on Android, but will ask me for money, so that I might be able at some time in the future to actually use the speakers I purchased ... this is a class action in the waiting .. Sonos for some reason can make speakers, but not a control system

Sonos App

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

C

craigski

Local Superstar

IMO, purchasing good, somewhat expensive speakers and skimping on what makes them work well, is like buying a sports car and trying to use E-85 fuel in it.

Or buying an expensive amplifier and passive speakers and using $0.99 RCA interconnect cables and door bell wire for the speakers.

R

Rhonny

Prodigy III

To be fair, it’s not that anyone with issues is necessarily skimping on their system. They are given a router by their ISP and, not unreasonably, would expect it to work with any modern technological device that needs to connect to it.

I’ve always maintained no-one should have to adjust anything on their router to get Sonos to work - but I have also maintained that if people are having issues that they should be open to the fact that they might need to adjust something their end (so they can be an equal with all of us “Sonos shills”, am I right?).

But because most people would consider themselves technical luddites, the response is usually aggressive and retaliatory, angry through their belief that they wouldn’t know what to do on a router - rather than agreeing that maybe, just maybe, they could take a look and see if it might be a small setting to be enabled or disabled, if only to rule it out...

jgatie

To be fair, it’s not that anyone with issues is necessarily skimping on their system. They are given a router by their ISP and, not unreasonably, would expect it to work with any modern technological device that needs to connect to it.

I’ve always maintained no-one should have to adjust anything on their router to get Sonos to work - but I have also maintained that if people are having issues that they should be open to the fact that they might need to adjust something their end (so they can be an equal with all of us “Sonos shills”, am I right?).

But because most people would consider themselves technical luddites, the response is usually aggressive and retaliatory, angry through their belief that they wouldn’t know what to do on a router - rather than agreeing that maybe, just maybe, they could take a look and see if it might be a small setting to be enabled or disabled, if only to rule it out...

Over the years I have offered to walk a user through reserving DHCP addresses, requesting only the make and model of their routers. The majority outright refused, expressing the aggressive and retaliatory anger you cite. The very few who put their anger aside and accepted my help were all quite pleased with the result.

P

PeterMaherAuthor

Contributor I

well i agree , partially. i can buy another system, and when i open the app, i can connect to it and the app will work immediately, i can play music or listen to the radio. but that is not the case with Sonos. for the last two years witrh the S1 app, i mostly could not change from one radio station to another without first having to go to and switch to spotify first.

Now with S2 I cant even log into Sonos App. So even if I was a techie and knew what to do I can’t.

If I buy a new car, I dont need to be a mechanic to drive it. It works for everyone. Not so with Sonos. it has to be plug and play. it is not

Sign up

Login to the community