the S2 app not working

Huh?

Sounds like the wrong App - the Sonos App is ‘free’ - no purchase is needed to use the software with Sonos hardware.

No issue with my Sonos App here.

​@PeterMaher 

if you only have a Play:3, you don’t need the S2 app anyway. (Not sure in what way the S1 was/is ‘useless’...)

Hi Rhonny, Maybe you were lucky. And maybe Sonos only design its apps for Apple products. But my Android experience with SONOS is very frustrating .. Volume control is haphazard at best. Changing Radio stations is not possible mostly, without first going to spotify or some other tasks. there are lots more bugs in the system that prevented me enjoying the experience and recommending it to others. i could not recommend sonos products to anyone 

If I were you I would put in a call to Sonos support - they have access to all the tools to analyse what is not working properly with your set-up, and can advise on what to do to sort it out. 

Android works fine with Sonos (I use the Sonos apps for Android, iOS and Mac), so I think rather than others being lucky, I think you might need to adjust something to have it work properly for you. 

​@PeterMaher, 

I use Android, iOS and Windows PC Sonos Apps and I have both S1/S2 systems and not having any difficulties with any of the Apps, or Sonos speakers, so I suspect it’s ‘perhaps’ a local issue, or maybe faulty hardware. I think getting in touch with Sonos Support via the below link is worth a shot and perhaps see what they say about the matter your encountering…

https://support.sonos.com/s/contact

​@PeterMaher, I hate to be the guy to say this, but once again, it sounds like a network issue.

Besides calling support, Sonos has a support site that is filled with information on network requirements and fixes for issues users may come across.

You should start with network requirements found  here:

https://support.sonos.com/en-us/article/sonos-system-requirements

Make sure there are no unsupported devices in your network and turn off any VPN in use.

Hope this helps.

Argh! You’ve pulled the pin…!

Folks get so defensive when you say that, better to dodge the usual response by saying "Looks like Sonos is having issues with some of the things it is trying to do on your network."

Sonos is paying a heavy price in customer satisfaction by pushing local networking requirements beyond the pretty minimall level most devices need.

From my experience, network audio has always required a good network. TRC’s HD audio, Sonance and Control 4 all require special switches to prevent loops that will crash your network. Sonos did it with the Bridge and Boost which made setup on networks that were not so robust easier for the majority of users. Although I have confidence in my UniFi networks WIFI, I still have my Play 1 as well as my Amp, Five and Arc hardwired, and everything just works. 

IMO, purchasing good, somewhat expensive speakers and skimping on what makes them work well, is like buying a sports car and trying to use E-85 fuel in it.