The New APP is Absolute Garbage

Yeah it’s total trash. It will likely crater the company’s 3rd quarter earnings. I’ve never seen such an obvious middle finger to customers. Literally half of their customers are totally shut out of their music systems. It’s a sh*tshow. 

I agree with you completely. Whoever signed off on this release should be fired. I wish I could roll back my app. 

The new update is totally trash, so many bugs, my whole system is glitching. Do better SONOS

I’ve sunk well over $1000 into my Sonos system and it’s turned out to be garbage.  I’ve stopped buying new units for both my homes due to issues with it just working.  It’s one thing or another but mostly about not being able to play my iTunes library.  

Maybe I have it wrong how these sites work. I just find it amazing that considering the number of complaints about the latest Sonos app. There does not appear to be a response from Sonos. 

There has been. You’ve just not looked for it. There are a half a dozen threads on here started by official Sonos representatives detailing the app update plans.

The CEO has also been interviewed although his words haven’t been very well received.

Please help me. 

https://en.community.sonos.com/product-updates/new-sonos-app-update-6896801

This is the last official thread started with details of forthcoming updates.

Thanks very much for that. 

I have the latest update installed and there is nothing but issues. I maintain, whoever approved the release of this version needs to be removed from their job. I’m 100% certain that there were programmers under them who warned them that the app wasn’t ready and more “testing” was required because no self respecting programmer would release this trash if they were not forced to.