The new app doesnt work

@SandyMeikle you can install an older version of the app manually:

https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/

How you do this depends on which phone you have, but start by downloading the .apk file above.

Thanks, that almost worked. Now saying one speaker cannot be connected to my WiFi, and the other just won't appear in the app. If I try to add another device, my only option is to update the app - no option to continue without updating. I guess I'll just have to wait until the app is fixed.

Good morning, Sonos is asking me to choose the best response among the given options, but the truth is that there is no good response. The fact is that the Sonos APP does not work. I don't think it's right to have to download an old .apk from other sites or to have to use my Sonos via the web. The update that Sonos made to its app was a mistake. The only good response would be that Sonos is working on fixing it and that they estimate it will be resolved in X days, but this response has not been given.

I have had Sonos for years no problems until my iPhone forced download of new app. Now my system is broken. I cannot play music in any room. The app looks like it’s trying to download my selected song, as if there is no WiFi connection, which is not the case.  Can’t control volume when Sonos does manage to “load” a song.  It’s a total useless mess. 

There’s no forced download can you imagine Apple allowing anyone access to their system to force updates I don’t think so

i am on 16.1 on my iPhone and have disabled update for Sonos app and firmware the only way I am getting updates if I forget and click update all so no such thing as a forced update 

Ok.  The bottom line is I have a new Sonos app on my phone (black not brown) and ever since that the system does not work.  constantly getting message saying it cannot connect  

Please, I ask that my post not be used to bring up other unrelated issues, as this diverts focus from the main problem, which is about Android 11, COLOROS, etc... I urge you to create other posts for different issues so we can keep the main discussion on track. Thank you for your understanding.

Sorry Bud. I found this thread by typing “app not working“ it didn’t distinguish between an iPhone and android.  Looks like not even Sonos’ group chats work

Why can’t you just let me use the old app. It worked.  The current app does not.  It is slow, frequently won’t load content or fails to performs tasks such as setting a timer or adding a song to the queue when requested.

I understand mistakes happen but not allowing users to just revert to what worked seems stubborn and is only further frustrating everyone.  Count me as one of your many VERY unsatisfied customer.