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dhaase
Contributor I
Jun 23, 2023 3:27 PM UTC

Stations Not Changing

It takes several attempts to “change the station” in Sonos app/TuneIn.  The icons and GUI update to the newly selected station, but the actual audio is the previous station.  It only started a couple of months ago, so it’s likely related to a bug in the software update.  This topic was created previously - but the discussion was “closed” without any resolution.  Did I miss something?  Is there a solution for this bug?

Previous discussion now closed: 

 

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    18 replies

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    RkyMtnMac
    Lyricist II
    May 18, 2024 12:21 PM UTC

    Seems like the crappy Sonos system needs to be trashed. The technology is beyond the scope of the people who work there.

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    bgoffe
    Lyricist I
    May 27, 2024 2:46 PM UTC

    I’ve got this bug too and it is worse with the new app.

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    luchever
    Lyricist I
    Jun 14, 2024 12:13 PM UTC

    I have the same problem, shame on Sonos not being able to fix it.

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      Sir Mowog
      Lyricist I
      Jul 4, 2024 4:19 PM UTC

      Have the same problem across both my Play 5 and Roam, using the app on my iPad, iPhone and Mac. 
      It can sometimes take multiple attempts to get it to really tune to the new station. Please  address this very annoying problem. Thanks. 

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        tootje
        Lyricist I
        Aug 2, 2024 12:07 PM UTC

        Upping this topic, as this is not solved yet with the new app and all updates 

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          BoernGee
          Contributor I
          Oct 7, 2024 6:31 AM UTC

          Hi,

          just experienced this morning that the problem still exists. Posting this to keep the thread open and active.

          BR, Bernhard.

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          Eric_T
          Lyricist I
          Oct 7, 2024 7:49 AM UTC

          I’m afraid they are so focussed on fixen the mess with the new app that there will be very little attention to fixing a bug that already existed in the old app….

          I really like my Sonos Play One & Sonos connect, but won’t be buying anytyhing else from them. My soundbar & other smart speakers are not Sonos anymore.

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          BoernGee
          Contributor I
          Oct 7, 2024 9:57 AM UTC

          I can 100% understand you. But with a mix of speakers, who do handle music then. You need different apps, don’t you?

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