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dhaase
Contributor I
Jun 23, 2023 3:27 PM UTC

Stations Not Changing

It takes several attempts to “change the station” in Sonos app/TuneIn.  The icons and GUI update to the newly selected station, but the actual audio is the previous station.  It only started a couple of months ago, so it’s likely related to a bug in the software update.  This topic was created previously - but the discussion was “closed” without any resolution.  Did I miss something?  Is there a solution for this bug?

Previous discussion now closed: 

 

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    18 replies

    Sotiris C.
    Sotiris C.
    Sonos Staff
    Jun 28, 2023 12:19 PM UTC

    Hello @dhaase and welcome to Sonos Community!

    The attached thread has been closed automatically due to inactivity within the community.

    We have identified the above issue mentioned and currently working on a fix, but unfortunately I do not have any ETA to provide.

    Please bare with us, I will make sure to reply here with any updates.

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      dhaaseAuthor
      Contributor I
      Jun 28, 2023 2:24 PM UTC

      Thank you, Sotiri, και ευ χαριστώ!

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        Jinks
        Lyricist III
        Aug 14, 2023 1:37 PM UTC

        Before the topic closes again, is there any update on progress?

        Alternatively, can anyone suggest a reliable work-around to force the station change?

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        klodo
        Lyricist I
        Sep 22, 2023 2:28 PM UTC

        I just updated my contoller (S2, version 15.8). Unfortunately the issue is still there...

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        Airgetlam
        Airgetlam
        Sep 22, 2023 2:34 PM UTC

        Well, you might see that behavior with duplicate IP addresses blocking the communication between the controller and the speaker. It certainly wouldn’t hurt to do a simple network refresh by unplugging all your Sonos devices from power, then rebooting your router. Once the router has had sufficient time to reload, say, 2 minutes or so, plug back in the Sonos devices.

        Note, this is merely a simple IP address refresh, and will not fix/get around any bug that @Sotiris C. is mentioning. 

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        Bruce
        klodo
        Lyricist I
        Sep 22, 2023 2:43 PM UTC

        Thanks for the suggestion. However, this problem has been for several months and in that time I had multiple router boots. These happen overnight, and I switch off power to all my sonos gear at night. So I think I’ll have to wait for the bug fix.

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        Tooteke
        Trending Lyricist I
        Feb 20, 2024 9:51 AM UTC

        Having the same problem since a few months, posting here to keep the topic alive

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        mh in jc
        Contributor I
        Feb 22, 2024 2:25 AM UTC

        Any updates on a fix?  I’ve got 4 speakers. I’ve really loved them.  But I don’t need this daily frustration.

        The message above about working on a fix is 7 months old.  Not much cause for hope.

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        Eric_T
        Lyricist I
        Mar 6, 2024 9:41 AM UTC

        If you do a bit of googling you will notice that this issue is at least 3 years old and Sonos does not seem to have any interest in trying to fix it. This is the main reason I have gotten a different brand soundbar & sub.

        I don’t think this will ever get fixed by Sonos.

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        Tooteke
        Trending Lyricist I
        Apr 21, 2024 3:48 PM UTC

        a note to keep this topic alive

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