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dhaase
Contributor I
June 23, 2023

Stations Not Changing

  • June 23, 2023
  • 18 replies
  • 406 views

It takes several attempts to “change the station” in Sonos app/TuneIn.  The icons and GUI update to the newly selected station, but the actual audio is the previous station.  It only started a couple of months ago, so it’s likely related to a bug in the software update.  This topic was created previously - but the discussion was “closed” without any resolution.  Did I miss something?  Is there a solution for this bug?

Previous discussion now closed: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    18 replies

    Sotiris C.
    Sotiris C.
    Sonos Staff
    June 28, 2023

    Hello @dhaase and welcome to Sonos Community!

    The attached thread has been closed automatically due to inactivity within the community.

    We have identified the above issue mentioned and currently working on a fix, but unfortunately I do not have any ETA to provide.

    Please bare with us, I will make sure to reply here with any updates.

    Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.
      dhaaseAuthor
      Contributor I
      June 28, 2023

      Thank you, Sotiri, και ευ χαριστώ!

        Jinks
        Lyricist III
        August 14, 2023

        Before the topic closes again, is there any update on progress?

        Alternatively, can anyone suggest a reliable work-around to force the station change?

        klodo
        Lyricist I
        September 22, 2023

        I just updated my contoller (S2, version 15.8). Unfortunately the issue is still there...

        Airgetlam
        Airgetlam
        September 22, 2023

        Well, you might see that behavior with duplicate IP addresses blocking the communication between the controller and the speaker. It certainly wouldn’t hurt to do a simple network refresh by unplugging all your Sonos devices from power, then rebooting your router. Once the router has had sufficient time to reload, say, 2 minutes or so, plug back in the Sonos devices.

        Note, this is merely a simple IP address refresh, and will not fix/get around any bug that @Sotiris C. is mentioning. 

        Bruce
        klodo
        Lyricist I
        September 22, 2023

        Thanks for the suggestion. However, this problem has been for several months and in that time I had multiple router boots. These happen overnight, and I switch off power to all my sonos gear at night. So I think I’ll have to wait for the bug fix.

        Tooteke
        Trending Lyricist I
        February 20, 2024

        Having the same problem since a few months, posting here to keep the topic alive

        mh in jc
        Contributor I
        February 22, 2024

        Any updates on a fix?  I’ve got 4 speakers. I’ve really loved them.  But I don’t need this daily frustration.

        The message above about working on a fix is 7 months old.  Not much cause for hope.

        Eric_T
        Lyricist I
        March 6, 2024

        If you do a bit of googling you will notice that this issue is at least 3 years old and Sonos does not seem to have any interest in trying to fix it. This is the main reason I have gotten a different brand soundbar & sub.

        I don’t think this will ever get fixed by Sonos.

        Tooteke
        Trending Lyricist I
        April 21, 2024

        a note to keep this topic alive

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