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bjurasz
Avid Contributor I
January 24, 2021

Spotify radio stations not playing today on Sonos

  • January 24, 2021
  • 64 replies
  • 2863 views

I cannot get Spotify artist radio stations to play on my Sonos today. I can play other Spotify content, like a specific album. But the S2 app complains it cannot get songs for radio station. I’ve never had this problem before. I have reset everything with no benefit so far. Any ideas?  Those artist radio stations play fine in the Spotify app. Just not through Sonos 

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    HDMusic
    Contributor I
    February 3, 2021

    Similar experience here.  I tried the modem/router/sonos reboot route and continued to see the same problem.  For the last week it’s been random: some stations would play, others would not.  Now it seems to be all the artist radio stations I select in the Sonos app running Spotify.  So far I haven’t found one that will play.  I’ve primarily been listening to 60s jazz artists the last few days.  I’ll try a “popular” contemporary artist to see if it works and report back.

    Update: I went back and tried playing Artist Radio of a couple artists in the current Spotify Top 50 USA.  None of the Artist Radio stations worked.  So, it doesn’t seem to be a problem of my listening to obscure artists.

      Andrew_83
      Contributor II
      February 3, 2021

      Just started having this issue today. Diagnostic 292137716

        Obiwan65
        Contributor I
        February 3, 2021

        My saved spotify radio stations don't play for the last couple of days. What's the problem??? Very annoying. 

        moosum
        moosum
        Lyricist II
        February 3, 2021

        Same for me.

        spotify ’artist radio’ not working through Sonos system but ok direct through spotify.

        awaiting a response from sonos customer care.

        pgregrivera
        Lyricist I
        February 3, 2021

        Same exact issue here for last few days. No Spotify artist radio through Sonos app, but works just fine if streaming from Spotify app to Sonos.

        Agglo
        Lyricist II
        February 3, 2021

        Same problem here, please fix. 

        Clarkey2021
        Trending Lyricist I
        February 3, 2021

        Now working for me… Until we met again, perhaps? LOL!

          Xinister
          Trending Lyricist I
          February 3, 2021

          Today it suddenly started working again after being broken for a few days. Hopefully it is fixed now, I have not done anything on my side that I know of that should make it work.

          Agglo
          Lyricist II
          February 3, 2021

          Indeed - one hour after I reported the issue.

          Good job Sonos! 

          Airgetlam
          Airgetlam
          February 3, 2021

          Much as I would love to give any credit to Sonos, it’s much more likely that the fix came from Spotify, since the data stream does not pass through Sonos until the point it hits your speakers to play, and there has been no software update for the controller/speakers. 

          Bruce
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