Spotify radio stations not playing today on Sonos

Since Sonos doesn’t touch the stream until it reaches your speaker, it’s hard to come up with a reason how it could be a Sonos issue. Spotify owns the server that your controller makes a request to, and the Sonos just plays the stream that it gets back from that server. At no point does the Spotify data ever live on a Sonos server. 

Except the radio streams I referenced earlier worked within the Spofity app, yet did not work through the Sonos app. So the source may not have been the issue… Either way, I don’t care what happened, I’m just pleased it works. Period.  : ) 

I share your happiness. Another worthwhile point of data to store away is many services use different servers for different source points, for ease of tracking. So the server address they give to Sonos to present to the controller may not be the same server that they use for a web feed, or their own client. 

It also has the additional benefit of them needing to maintain the Sonos API in a single location/ server, rather than across all their other servers. 

I am a self admitted luddite so I cant make any case. Unfortunately the assistance I received from Sonos was severely lacking while the assistance from Spotify was, until I had to go back to work, great. Of course I realize they are different business models with one being a subscription.

I am  of course pleased  that is is solved and in a relatively quick time regardless of who is responsible

You can own Sonos equipment or be a luddite. Not both. LOL! 

regardless of who’s fault this broke (sonos or spotify). it should really be up to sonos to both verify this problem and track it down to the point of “we are doing this, which used to work and now it doesn’t” and report and get it resolved from spotify. if they can’t reproduce it themselves, they should be able to capture the info needed from it failing on a customer’s system. i spent two hours with sonos simply trying to report this straight forward issue. i’m not sure how it got fixed, or if my two hours helped, but am happy it did get fixed. it felt like they were just guessing and having me try random stuff. i think the process could have been more efficient. determining the point of failure should be easy, assuming u have reasonable logging and diagnostics in your code.

That is my dilemma.

I must confess I have never used a community board and it does offer some practical information as well as some therapeutic satisfaction

Back to Helen Merrill or some Death in Vegas

I once again am unable to get radio tracks from Spotify on my Sonos- Submitted diagnostics #553287002

Sigh...me as well

Spotify artist radio is not working for me either. I can start it from the spotify app and play it on sonos. Afaik playing artists and songs from spotify via the sonos app works as expected otherwise.

If I were to guess there might have been a change in some api that sonos use when communicating with spotify to play artist radio.