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SleepyRobot
Trending Lyricist III
Dec 8, 2023 11:49 AM UTC
Answered

Spotify heart (liked) icon missing?

Hi,

Is it me or is the heart icon missing from the controller when you play a liked track from Spotify? I don't see it in the Android nor in the desktop controller anymore.

 

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Sotiris C.
Sotiris C.Answer
Sonos Staff
Dec 12, 2023 10:48 AM UTC

Hello @SleepyRobot, welcome back!

I am primarily using Spotify with my Sonos system and I’ve also noticed the heart icon missing when playing my “liked" songs.

We do not have control over what features are available within the Sonos App when using other than Sonos-owned music services.

I would suggest reaching out to Spotify for the feature to come back, you have my +1 for this.

I hope this helps.

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5 replies

Sotiris C.
Sotiris C.Answer
Sonos Staff
Dec 12, 2023 10:48 AM UTC

Hello @SleepyRobot, welcome back!

I am primarily using Spotify with my Sonos system and I’ve also noticed the heart icon missing when playing my “liked" songs.

We do not have control over what features are available within the Sonos App when using other than Sonos-owned music services.

I would suggest reaching out to Spotify for the feature to come back, you have my +1 for this.

I hope this helps.

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Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.
    SleepyRobotAuthor
    Trending Lyricist III
    Dec 13, 2023 2:53 PM UTC

    Thanks for the reply but how does one "reach out to Spotify” ? And why is this not something Sonos is doing? Why do users have to check what;s missing and then report it? 

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    jgatie
    jgatie
    Dec 13, 2023 3:13 PM UTC

    Thanks for the reply but how does one "reach out to Spotify” ? And why is this not something Sonos is doing? Why do users have to check what;s missing and then report it? 

     

    Sonos is not responsible for the UI for the music services.  It is the music services who implement their own UI via the Sonos API.  Sonos could not change it if they wanted to, which is why they recommend contacting the music service directly. 

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      SleepyRobotAuthor
      Trending Lyricist III
      Dec 14, 2023 10:19 AM UTC

      Im not asking for Sonos to change it, i am asking for them to notice it and get into contact with their partner. 

      I still have no idea hoe to contact Spotify

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      Airgetlam
      Airgetlam
      Dec 14, 2023 12:15 PM UTC

      I would normally go to their website, where you set up a subscription, and look either for a forum, or a link at the bottom of the page that says ‘contact us’. 

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      Bruce
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