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conor
Enthusiast I
Jul 6, 2023 3:31 PM UTC
Answered

Spotify artist search not working

Desktop and Android app have started telling me "spotify returned no results for _____ in artists. Please try a different category or a new search term" this morning. Has replicated on multiple devices. Only happens for Spotify and only in "artists", albums and playlist search still works. Any idea if I changed a setting or if something is wrong on their end?

I’ve reset the speakers and restarted the apps.

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    Corry P
    Corry PAnswer
    Sonos Staff
    Aug 29, 2023 9:26 AM UTC

    Hi @conor et al

    We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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    JeppeSthlm
    Contributor I
    Aug 29, 2023 10:30 AM UTC

    Yes works in Sweden with S1 on Android to search Artist on Spotify!

    Solved from my pov.

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    Dcgman#1
    Headliner I
    Aug 29, 2023 10:34 AM UTC

    Yes, resolved finally! 

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    Dave Gomes
    Contributor II
    Aug 29, 2023 11:41 AM UTC

    Yes working today, here in Boston.

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    Figgface
    Lyricist II
    Aug 29, 2023 12:32 PM UTC

    Thank you – whoever fixed it. At least we all know we’re not going mad thinking we were doing something wrong!

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    Peter Sohn
    Lyricist I
    Aug 29, 2023 1:19 PM UTC

    works fine for me as well; thanks for solving, the engineer in me would love to know the source of the problem and the solution …. but my thanks for the resolution

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    aantelope
    Lyricist II
    Aug 29, 2023 2:26 PM UTC

    Fixed for me - and without an app update! Thanks to Sonos for prioritizing this bug. 

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    herts101
    Avid Contributor I
    Sep 1, 2023 7:09 PM UTC

    In case it’s helpful this still didn’t work for me today. No Spotify search results appearing within the Sonos app.

    I then removed the Tidal service from Sonos and Spotify search results started appearing again. 

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    rweiner
    Sep 8, 2023 6:23 PM UTC

    In case it’s helpful this still didn’t work for me today. No Spotify search results appearing within the Sonos app.

    I then removed the Tidal service from Sonos and Spotify search results started appearing again. 

    I’m pleased to report that Spotify artist search is working again. But Sonos keeps losing its connection to Spotify, which I’ll report as a separate thread.

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