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Contributor I
Dec 24, 2024 11:35 AM UTC
Answered

Soundcloud not playing

I usually play music from my SoundCloud account on my Sonos speakers. However, it’s two days that it keeps asking me to reauthorise, which I’ve done several times, but it still isn’t working.

I’ve tried removing and re-adding SoundCloud to Sonos, but it keeps showing the message, “Unable to browse music”

I contacted Sonos support and they can’t find any solution. 
 

Can Sonos help? Anyone has any tips?

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Corry P
Corry PAnswer
Sonos Staff
Dec 24, 2024 1:24 PM UTC

Hi Everyone,

We can confirm that there is (still) an issue with browsing and re-authorising SoundCloud on Sonos systems. We have updated our service status page to reflect this, and have informed SoundCloud of the issue.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

11 replies

Lyricist I
Jan 16, 2025 8:29 AM UTC

This is an absolute **** show from Sonos, I’ve been using SoundCloud for years and most of my music catalog is on there but it stopped working over the Christmas period without any warning from Sonos.

It seems like everyone is jumping ship at Sonos these days CEO Patrick Spence and chief product officer Maxime Bouvat-Merlin all this week, which is quite worrying if I’m honest especially after all the trouble with the app and the grovelling and backtracking over it all.

my worry is, is that I may be forced to sell my entire system as none of this fills me with confidence and that Sonos is going backwards and are imploding within.

Sonos should be constantly looking to improve it's features and not removing them, so the question is whether I should cut my losses and get rid of all 4 of my speakers now 🤔

 

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