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felix489
Contributor I
May 23, 2023

Sonos update and Sirius channels not playing

  • May 23, 2023
  • 32 replies
  • 4366 views

After the recent Sonos update, Sirius channels will not play through the speaker.

Please advise of the fix for the Sirius channels not playing through the Sonos speaker after one proceeds with the most recent Sonos update.  Thanks.

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    Airgetlam
    Airgetlam
    March 5, 2024

    No, this is a community support site, not a site to communicate directly with Sonos Support. I would imagine/hope that the forum moderators present a periodic précis to the technical folks. But having tech folks directly here would be a bad idea, in my experience. 

    Bruce
    controlav
    controlav
    Lead Maestro
    March 6, 2024

    I pulled iOS console logs

    11:02:50.633393-0800	Sonos	soap(1): getDeviceAuthToken faultcode: ns0:Client.NOT_LINKED_FAILURE, faultstring: Stop trying link code

    11:02:50.634809-0800	Sonos	dns(1): sonos-everest.mountain.siriusxm.com -> 45.60.32.80

    11:02:50.635767-0800	Sonos	control_client(1): [-,xOmittedx] getDeviceAuthToken failed, res = 8006 status = 0, httpRes = 500, tvStart = 1701543767 s 878573 us, m_tvConnectDone = 1701543772 s 878573 us, m_tvDone = 1701543777 s 878573 us, tvNow = 1701543770 s 634286 us

    11:02:50.636503-0800	Sonos	soap(1):  - param householdId = Sonos_xOmittedx

    11:02:50.637176-0800	Sonos	soap(1):  - param linkCode = xOmittedx

    11:02:50.638561-0800	Sonos	Wizard(1): Wizard transitioning to State: STATE_MUSICSERVICE_RESULT ID: 14 in Wizard: MusicServiceWizard

     

    How did you get these logs from iOS??

    (FYI docs for the failing call are here: https://docs.sonos.com/docs/getdeviceauthtoken )

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