Sonos + Tidal playlist

Forum|Forum|11 months ago
November 1, 2025
77 replies
2889 views

Hello, I have this problem...
I have a Tidal account connected to the Sonos app (android + ios), but my playlists that I created in Tidal are no longer showing.
What could be the problem?
Everything is showing, only the playlists are not loading....the info appears: something went wrong...
I cleared the cache in the apps and re-authorized the Tidal account...but to no avail, the playlists are still not showing.
Thanks for the reply.
P.

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PalcoAuthor

Prominent Collaborator I

On iOS you can use the alternative Sonify app - Tidal playlists work without a problem... Android users have to wait for a fix. So where is the problem???

B

BGSteve

Lyricist I

Just read all these. I have been having this issue for months and only just realized more people are having it. It used to work fine so something has changed! I need Sonos and Tidal to work together and resolve it! Both are good systems!

B

Bugger1957

Lyricist III

Same issues for me. Tidal playlists was working with my Sonos system until a week ago. It was sketchy but it worked. I really don’t want to buy another speaker system. Thanks for your urgent attention.

Y

yaghba

Lyricist I

I think I found a work around.

As people mentioned the Tidal personal playlists show up on the Web App and then that playlist shows up on the mobile App recently played. So using that:

use the Web App to play any song from the playlist.
Then use the Mobile App. The playlist should show up on the recently played section.
Then only on The MOBLE APP tap on the playlist on the recently played and the list should be all visible as it would on Tidal.
Tap the 3 dots … on the top section of the playlist selected and add it to Sonos Favorites.
The list will then show up in the Sonos favorites section.

you need to do that with every playlist.

S

stevebrenman

Lyricist I

Same two issues with tidal. Would love to see the solution. Really surprised that support can't see these are known issues and stop wasting time

G

GMSprofessor

Lyricist II

I think I found a work around.

As people mentioned the Tidal personal playlists show up on the Web App and then that playlist shows up on the mobile App recently played. So using that:

use the Web App to play any song from the playlist.
Then use the Mobile App. The playlist should show up on the recently played section.
Then only on The MOBLE APP tap on the playlist on the recently played and the list should be all visible as it would on Tidal.
Tap the 3 dots … on the top section of the playlist selected and add it to Sonos Favorites.
The list will then show up in the Sonos favorites section.

you need to do that with every playlist.

Thanks for posting this workaround. Unfortunately, when I got to Step 3, it said Content is Unavailable and would not show me the playlist or allow we to save it as as a Favorite. It will show Tidal featured playlists, but NOT my own. So, as of 15 Nov 2025, there is still no way to either stream directly to Sonos speakers from the Tidal app, or to access Tidal playlists through the Sonos app. I really wish they would just fix the direct streaming issue, so we wouldn't need to use the Sonos app at all.

This sucks, because I really want to leave Spotify and make the move to Tidal.

N

NCmtnman

Lyricist I

It’s good to have consepts of work arounds. Unfortunately, at 70, mobile app and web app is kind of like Greek. I started with Sonos over 20 years ago because they were leaders and had amazing support. Now the support is terrible and I am several weeks into not being able to listen to tidal playlists. I upgraded over the past two years with lots of expensive equipment. I gave up Sonos support and just paid each time I got new equipment to get it installed and working. The technician did it quickly but the key is what used to be on of the best customer support programs is now a joke. Sonos continues to need to improve how the deal with customers or those customers are going to start flocking to other products