Trending Lyricist II

Answered

Sonos System No Longer Found Mac

Forum|Forum|9 months ago
December 15, 2025
13 replies
881 views

Hello!

Not sure if it's Mac OS related or Sonos app related but I can no longer find my system on my Mac mini. My iPhone works fine and my MacBook Pro also works fine discovering the system. I have deleted the app and reinstalled, made sure network and firewall access was enabled and still nothing. Anyone have similar issue with a fix?

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Best answer by Airgetlam

Not really enough information to tell, I’m afraid. Kneejerk thought is a network issue, potentially with you Mac connected to a different ‘node’ than your other devices, and getting put on a different subnet….but as I say, that’s just a guess. Have you called Sonos Support to discuss it?

AirgetlamAnswer

Not really enough information to tell, I’m afraid. Kneejerk thought is a network issue, potentially with you Mac connected to a different ‘node’ than your other devices, and getting put on a different subnet….but as I say, that’s just a guess. Have you called Sonos Support to discuss it?

Bruce

K

KHeinoldAuthor

Trending Lyricist II

Not really enough information to tell, I’m afraid. Kneejerk thought is a network issue, potentially with you Mac connected to a different ‘node’ than your other devices, and getting put on a different subnet….but as I say, that’s just a guess. Have you called Sonos Support to discuss it?

I have not called yet as last time I did this with a software bug with Sonos amp, it was a multi month adventure. I have a feeling it's a Mac OS issue as a laptop and my phone have no issues. I did go through steps given by their “support bot” and none of it solved the issue. I even uninstalled and deleted files in my library and re-installed to no help. I will say even after uninstalling, when reinstalling my Mac doesn't pop up any of the security questions like it does with other freshly installed apps (asking permission to the network, etc etc).

Airgetlam

Honestly (is there any other way to post?) I have little faith in A.I. ‘bots. I’d much rather speak to a human. They may not understand my issue all the time, but at least for now, I suspect the chances for a successful resolution are higher. And even more so if your experience with the ‘bot has failed.

Bruce

K

KHeinoldAuthor

Trending Lyricist II

Honestly (is there any other way to post?) I have little faith in A.I. ‘bots. I’d much rather speak to a human. They may not understand my issue all the time, but at least for now, I suspect the chances for a successful resolution are higher. And even more so if your experience with the ‘bot has failed.

Yeah thats why I was hoping to bounce some ideas around in here first before giving them a call. I was hoping scrubbing the app completely off the computer and re-installing would help but no luck.

controlav

Lead Maestro

Find the ‘local network” permission for the Sonos app. If its off, turn it on. If its on, turn it off, then on.

This setting is critical to Sonos and is often trashed by Apple when updating the OS.

Optional: try my Mac app, I have better error messages for this than Sonos

Moderator Note: Modified in accordance with the Community Code of Conduct.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

C

ChristyB

Lyricist I

I am having the same problem. I can find my Sonos network on my iphone but my Mac Mini can no longer find it. It’s on the correct Wifi and the firewall is set up correctly.

I have uninstalled and reinstalled the app and it still can’t find it. it just lost connection with it about 2 days ago. What happened???

K

KHeinoldAuthor

Trending Lyricist II

I am having the same problem. I can find my Sonos network on my iphone but my Mac Mini can no longer find it. It’s on the correct Wifi and the firewall is set up correctly.

I have uninstalled and reinstalled the app and it still can’t find it. it just lost connection with it about 2 days ago. What happened???

that’s the golden question! Also I’ve noticed Apple Music stutters on playback now. Seems like the last few updates have ruined some things.

K

KHeinoldAuthor

Trending Lyricist II

Find the ‘local network” permission for the Sonos app. If its off, turn it on. If its on, turn it off, then on.

This setting is critical to Sonos and is often trashed by Apple when updating the OS.

Optional: try my Mac app, I have better error messages for this than Sonos

Moderator Note: Modified in accordance with the Community Code of Conduct.

I’ve tried the local and firewall as well as uninstalling and re-installing.

J

jimmyjimjim

Contributor I

Same here, a truly awful experience. I switched over to Cambridge some time ago, I’ll never buy another Sonos product.

D

DUSlider

Lyricist I

Find the ‘local network” permission for the Sonos app. If its off, turn it on. If its on, turn it off, then on.

This setting is critical to Sonos and is often trashed by Apple when updating the OS.

Optional: try my Mac app, I have better error messages for this than Sonos

Moderator Note: Modified in accordance with the Community Code of Conduct.

Thank you!!!

I had to toggle the local network permission for Sonos off, then back on again.

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